Supervisor
Freddy's Frozen Custard & Steakburgers
07.2021 - 11.2025
- Supervised daily operations ensuring compliance with health and safety regulations
- Trained and mentored staff on customer service standards and operational procedures
- Implemented efficiency improvements in food preparation and service workflows
- Monitored inventory levels, coordinating supply orders to prevent shortages
- Resolved customer complaints promptly, enhancing overall guest satisfaction
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.