Edward Santoyo
San Antonio,TX
Summary
Results-driven Corporate Trainer specializing in problem-solving and adaptability. Expertise in developing training materials and conducting assessments to enhance workplace efficiency and compliance. Committed to delivering high-quality support to organizations and quickly mastering new products and services.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Corporate Trainer
Applebee's Bar and Grill
San Antonio, Texas
08.2004 - Current
- Coordinated onboarding sessions for new hires across multiple restaurant locations, ensuring consistent training delivery.
- Developed training materials for new employees to enhance understanding of dining and service protocols.
- Evaluated training effectiveness through assessments, identifying areas for improvement to refine future training programs.
- Provided post-training follow-up support such as answering questions or providing additional resources.
- Established clear expectations for employees prior to beginning any new program or process.
- Participated in professional development seminars or conferences relating to corporate training techniques.
Assistant Culinary Manager
Cheddars Stratch Kitchen
San Antonio, Texas
06.2008 - 10.2020
- Trained culinary staff on food preparation techniques and safety protocols.
- Implemented kitchen procedures to enhance efficiency and reduce waste.
- Coordinated inventory management and supplier relationships for fresh ingredients.
- Oversaw food safety practices to maintain a clean and compliant environment.
- Assisted in managing daily kitchen operations and staff scheduling.
- Facilitated team meetings to communicate goals and address operational challenges.
Education
High School Diploma -
Earl Warren High School
San Antonio05-2004
Skills
- Training design
- Employee training
- Onboarding coordination
- Training facilitation
- Training evaluation
- Assessment evaluation
- Food safety compliance
- Problem solving
- Critical thinking
- Adaptability to change
- Time management
Certification
- TABC Certified
- Serv Safe Certified
Accomplishments
- Head Trainer of the year 2006 - 2008
Timeline
Assistant Culinary Manager
Cheddars Stratch Kitchen
06.2008 - 10.2020
Corporate Trainer
Applebee's Bar and Grill
08.2004 - Current
High School Diploma -
Earl Warren High School