Jacqueline Holloway
Stuart,FL
Summary
Dedicated and adaptable professional with a proactive attitude and ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Corporate Trainer
Corporation Service Company, CSC
Remote, FL
03.2020 - Current
- Developed training materials for global onboarding and professional development programs, facilitating integration of over 400 new hires in 2025.
- Increased employee engagement and performance by 60% by restructuring the training delivery and materials.
- Assessed training needs through surveys and feedback from employees and managers, ensuring alignment with organizational goals.
- Coached junior trainers on effective delivery techniques and instructional methods, improving overall training quality.
- Partnered with department leaders to align training initiatives with corporate goals.
Director of Operations
Hakuna Hospitality
Wilmington, Delaware
07.2018 - 09.2019
- Streamlined operational processes to enhance service efficiency across multiple hospitality venues.
- Oversaw staff training programs for 200+ employees, enhancing service standards and operational knowledge.
- Implemented inventory management systems, ensuring accurate tracking and timely ordering of supplies across multiple locations.
- Managed vendor relationships, securing consistent supply of quality products and services.
- Led staff meetings to discuss operational goals and address team challenges effectively.
- Ensured compliance with applicable laws, regulations, industry standards.
Parks and Recreation Coordinator
City of Coral Springs
Coral Springs, Florida
05.2003 - 09.2016
- Developed recreational programs and events for diverse community groups and age ranges.
- Collaborated with local organizations to enhance community engagement and participation.
- Managed procurement and upkeep of vehicles to support youth and senior activities, enhancing program accessibility.
- Wrote, awarded and managed a $750,000 grant from the United Way to offer intergenerational and special needs programs.
- Developed Community Bus Program in collaboration with BCT and FDOT, improving transportation options for community members.
- Supervised daily operations of assigned areas, ensuring effective staffing, scheduling, and budgeting.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL12-2007
Skills
- Training design
- Employee onboarding
- Change management
- Employee engagement
- Team leadership
- Budget management
- Public speaking
- Customer service
- Event planning
- Adaptability and flexibility
Certification
- Florida International University Leadership in Management and Ethics
- Gerontology
- Transportation Management
- Online Training Facilitation
- Leadership Broward
- CPR
Accomplishments
- Two-time recipient presented by local elected officials for Going Above & Beyond
- National Finalist Best Intergenerational Programs Awarded in Washington, D,C,
- Elected two years as HOA President
- Malcolm Baldrige National Quality Award
- Adaptability in the Workplace Award
- Genuine Employee Core Value Award
Timeline
Corporate Trainer
Corporation Service Company, CSC
03.2020 - Current
Director of Operations
Hakuna Hospitality
07.2018 - 09.2019
Parks and Recreation Coordinator
City of Coral Springs
05.2003 - 09.2016
Associate of Arts -
Broward College