Summary
Overview
Work History
Education
Skills
Timeline
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Edward Schmidt

Wales

Summary

Driven and efficient associate with background in ticket sales and customer service. Skilled in CRM software, event coordination, and client relations. Strong focus on team collaboration and adapting to changing needs. Skilled in customer service, communication, and hands-on service.

Overview

3
3
years of professional experience

Work History

Ticket Sales Intern

La Crosse Loggers/ Steam
02.2025 - 08.2025
  • Worked the front desk of the ticket office throughout the internship
  • Answered the phones and cold called customers
  • Streamlined the ticket purchasing process for customers, resulting in shorter wait times and increased sales.
  • Collaborated with team members to achieve daily sales goals and exceed monthly targets consistently.
  • Developed strong product knowledge of event offerings, enabling tailored recommendations to suit individual customer preferences.
  • Maintained accurate cash handling procedures, contributing to a trusted and secure sales environment for both customers and staff.

Warehouse Associate

Consolidated Electic Distribution (CED)
04.2024 - 01.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Front End Associate

Shorewood Auto Repair
06.2022 - 08.2023
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Plugged, repaired, replaced and refilled tires with efficiency.
  • Preformed oil changes and clean the car shop throughout the week.


Education

Bachelor of Arts - Communications (Media Studies)

University of Wisconsin, La Crosse
La Crosse, WI
05-2026

High School Diploma -

Kettle Moraine High School
Wales, WI
06-2022

Skills

  • Goal oriented
  • Phone etiquette
  • Sales proficiency
  • Performance tracking
  • Strong interpersonal skills
  • Sales development
  • Event promotion

Timeline

Ticket Sales Intern

La Crosse Loggers/ Steam
02.2025 - 08.2025

Warehouse Associate

Consolidated Electic Distribution (CED)
04.2024 - 01.2025

Front End Associate

Shorewood Auto Repair
06.2022 - 08.2023

Bachelor of Arts - Communications (Media Studies)

University of Wisconsin, La Crosse

High School Diploma -

Kettle Moraine High School

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