EDWARD SCHWARM
Altoona,IA
Summary
Skilled networker offering well-established interpersonal and communication skills. Enthusiastic team member and experienced staff leader with a focus on time, task, and relationship orientated leading. Perpetually coachable and always looking for new ways to improve work flow. Prominent multitasking capabilities and excellent time management skills.
Outgoing and reliable Brand Ambassador with 15 years of experience in sales and marketing. Trusted to positively represent multiple brands by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Cheif Brand Ambassador
Adsumblast
West Des Moines, IA
10.2021 - Current
- Organized promotional events to introduce new products and services to the public.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Gathered customer feedback for product development purposes.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Distributed flyers, brochures, and other materials at promotional events.
- Represented the organization at networking functions and industry-related meetings.
- Employed basic selling techniques to engage with customers.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
- Increased sales by encouraging customers to purchase additional products and services.
Delivery Driver
FedEx
West Des Moines
01.2020 - 05.2023
- Excellent driving skills in all weather conditions are paramount to this position
- Physical, fast paced job, requiring drivers to be active, work independently and enjoy being outdoors
- Drivers must be able to safely manage and deliver heavy packages without assistance while climbing in and out of a delivery vehicle many times per day
- Excellent customer service skills required as we treat our team and customers with utmost respect.
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Business Manager and Scheduling Coordinator
Aid Care Transportation
West Des Moines
08.2018 - 09.2022
- Manage fleet by developing route schedules, monitoring road conditions, and providing around the clock support to drivers and clients in emergency and non-emergency situations
- Lead company's recruitment efforts and execute company's growth strategies spanning Iowa and parts of Illinois, Minnesota, and Nebraska
- Safely transported clients from pick up location to medical appointments which often includes providing assistance in and out of vehicle
- Ensured compliance with all industry laws and regulations
- Maintains safe, secure, and healthy work environment by following standards and procedures.
Regional Sales Promoter
MK Marketing
West Des Moines
06.2018 - 08.2018
- Facilitated three-month market study to determine location viability
- Conducted product demonstration by exhibiting product knowledge
- Engaged customers to promote and increase sales of the product
- Routinely sold out of test products and over-performed market expectations.
Driver
Uber
Central
02.2017 - 05.2018
- Provided an elevated customer service to general a local clientele
- Documented mileage, maintenance, and additional expenses
- Promptly arrived for passenger pickup and safely delivered passenger to final destination
- Created comfortable and enjoyable atmosphere for passengers.
Upscale Officer
G4S
Altoona
07.2016 - 01.2017
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Circulated among visitors, patrons, and employees to preserve order and protect property
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Inspected equipment, structures, and materials to identify the cause of errors and defects.
Armed Security Officer
Armored Knights Security
Midwest Region
12.2015 - 04.2016
- Supervised security personnel team during each shift
- Analyzed and investigated all incidents alongside functional management and security supervisors
- Skillfully transported armored vehicles to and from client locations including banks, convenience stores, and casinos
- Monitored all transported cargo to ensure safety and security.
Host and Server
Outback Steakhouse
West Des Moines
04.2015 - 01.2016
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Developed and maintained positive working relationships with others to reach business goals
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
- Routinely cleaned work areas, glassware, and silverware throughout each shift.
Assistant Store Manager
Midwest Mattress
Urbandale
07.2014 - 03.2015
- Supported the sales team in writing proposals and closing contracts
- Wrote sales contracts for orders obtained and submitted orders for processing
- Oversaw the inventory of five store locations in the Greater Des Moines metro
- Assisted in all aspects of a daily showroom operations including opening and closing procedures.
Sales Associate
Aspen Athletic Club
Clive
11.2013 - 07.2014
- Identified and qualified customer needs
- Developed sales strategies and closed profitable projects with an 85% success rate
- Collected payments, renewed memberships, and resolved billing issues
- Partnered with new companies to identify target markets and facilitated business growth
- Introduced and established new strategies to increase membership
- Scheduled personal training sessions and maintained/updated appointment calendars.
Education
Some College (No Degree) - Criminal Justice
North Iowa Area Community College
Mason City, IASkills
- Marketing
- Customer Relations
- Sales
- Customer Engagement
- Brand Awareness
- Business Growth
- Relationship Management
- Customer Service
- Customer Relationship Building
- Staff Training
- Scheduling
- Lead Generation
- Product Demonstration
- Inventory Control
- Strong Interpersonal Skills
- Communication Skills
Websites
Accomplishments
- PMA Award 2011
- PMA Award 2014
- Elder in a guild known as WOOF
- Top 5 Sales Peformance Award
Timeline
Cheif Brand Ambassador
Adsumblast
10.2021 - Current
Delivery Driver
FedEx
01.2020 - 05.2023
Business Manager and Scheduling Coordinator
Aid Care Transportation
08.2018 - 09.2022
Regional Sales Promoter
MK Marketing
06.2018 - 08.2018
Driver
Uber
02.2017 - 05.2018
Upscale Officer
G4S
07.2016 - 01.2017
Armed Security Officer
Armored Knights Security
12.2015 - 04.2016
Host and Server
Outback Steakhouse
04.2015 - 01.2016
Assistant Store Manager
Midwest Mattress
07.2014 - 03.2015
Sales Associate
Aspen Athletic Club
11.2013 - 07.2014
Some College (No Degree) - Criminal Justice
North Iowa Area Community College
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