Edward Silguero
Mulberry,FL
Summary
Influential Insurance Sales Agent with [Number] years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Spanish and English.
Overview
20
20
years of professional experience
Work History
Insurance Sales Agent
Progressive Auto Insurance
Mulberry, FL
01.2018 - 03.2022
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
- Quoted and calculated premium rates for policies, using rate book, [Software] and calculator.
Insurance Sales Agent
Farmers Insurance Agency
Austin, TX
01.2017 - 01.2018
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Quoted and calculated premium rates for policies, using rate book, [Software] and calculator.
Culligan Water Treatment Expert
Culligan Of Austin
Austin, TX
01.2014 - 01.2017
- Collected water samples to test alkalinity, hardness and residual levels.
- Adhered to EPA and OSHA regulations.
- Operated equipment such as front-end loaders, forklifts and slakers regularly.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Employment Service Specialist
Steno Employment Services
Rancho Cucamonga, CA
03.2013 - 12.2013
- Distributed checks and paystubs on [Timeframe] basis.
- Analyzed variety of HR programs and operational situations to recommend improvements and enhancements.
- Investigated employee complaints, kept documentation and reviewed action plan with HR.
- Assisted supervisors in dealing with employees and representatives.
Warehouse /Delivery Driver Manager
Raney Building Materials Inc.
Apopka, FL
04.2011 - 12.2012
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Verified validity of vehicle inspection stickers and registrations.
- Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
Owner/Operator Truck Driver
STS LLC.
Immokalee, FL
12.2001 - 03.2011
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Fostered strong professional network and [Action] to connect with quality leads.
- Assessed vehicles in fleet every [Timeframe], identifying those requiring immediate repair work and minor maintenance.
Education
Associate of Science - Hotel, Motel, And Restaurant Management
UEI Institute
Tampa, FL06.1989
High School Diploma -
Immokalee High School
Immokalee, FL06.1987
Skills
- Claims Information Gathering
- Professional Relationships
- Premium Calculations
- Insurance Customization
- Policy Renewals
- Policy Feature Explanations
- Persuasive Negotiations
- Payment Method
- Consultative Selling Techniques
Auto paint and repair.
I started as a young boy helping my father who was a farm contractor, repairing and painting the companies commercial vehicles. I have slowed down for a while, but hope to pick it up again soon.
Languages
Spanish
Timeline
Insurance Sales Agent
Progressive Auto Insurance
01.2018 - 03.2022
Insurance Sales Agent
Farmers Insurance Agency
01.2017 - 01.2018
Culligan Water Treatment Expert
Culligan Of Austin
01.2014 - 01.2017
Employment Service Specialist
Steno Employment Services
03.2013 - 12.2013
Warehouse /Delivery Driver Manager
Raney Building Materials Inc.
04.2011 - 12.2012
Owner/Operator Truck Driver
STS LLC.
12.2001 - 03.2011
Associate of Science - Hotel, Motel, And Restaurant Management
UEI Institute
High School Diploma -
Immokalee High School
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