Edward Smith
Dishwasher
Wilmington,DE
Summary
Dynamic customer service professional with a strong work ethic and cash handling expertise, honed at Wawa Convenience Store. Proven ability to enhance customer experiences and streamline operations, while mentoring new team members. Committed to reliability and punctuality, consistently contributing to sales goals and promoting special offers.
Work History
Customer Service Associate Cashier
Wawa Convenience Store
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Restocked and organized merchandise in front lanes.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
Diswasher
Hartefeld Golf Club
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Followed supervisor instructions to complete tasks on time.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Inspected dishwashing equipment and reported issues to supervisor.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
Counter Help Deli Slicer
Capriotti's Sandwich Shop
Education
No Degree - Sociology
Skills
Patience and composure
Data entry proficiency
Strong work ethic
Cash handling expertise
Reliability and punctuality
Customer service
Cash management
Cash handling
Cash register operation
Timeline
Customer Service Associate Cashier - Wawa Convenience Store
Diswasher - Hartefeld Golf Club
Counter Help Deli Slicer - Capriotti's Sandwich Shop
University of Delaware - No Degree, Sociology