Edward Spencer II

Assisted in the optimal production of contact lenses by operating and trouble shooting PP/PM lines also performing SPC inspections. Technician supported engineers in the design, modification, and improvement of products/processes. Identified and recommended improvements/preventative actions, inspected, tested, maintained, repaired, and installed equipment and systems. Monitored processes, estimated costs, made and verified calculations, analyzed and interpreted data. Tests new and modified products, processes, and/or systems.

• Act as a liaison between shippers and carriers to secure transportation of goods
• Conduct Marketing to attract new customers
• Pair customers with freight carriers
• Book orders and line carriers up for loading.

Technician supported engineers in the design, modification, and improvement of products/processes. Identified and recommended improvements/preventative actions, inspected, tested, maintained, repaired, and installed equipment and systems. Monitored processes, estimated costs, made and verified calculations, analyzed and interpreted data. Tests new and modified products, processes, and/or systems.

• Ensured quality service and customer satisfaction through upselling and conflict resolution
• Scheduled appointments and reservices
• Sold additional products and services
• Managed customer expectations and educated clients about the scope of work, proprietary and cleaning processes.

• Reviewed orders before and after delivery to ensure customer satisfaction
• Assisted with loading and unloading items from vehicle
• Loaded, transported, and delivered items to clients or business in safe and timely manner
• Prepared reports and delivery documentation.

• Routinely assessed equipment for damage, wear, battery life and fluid levels
• Used strapping and bracing techniques combined with proper balancing to prevent load shifting
• Transported members/vehicles to said location
• Provided emergency roadside assistance and service to the vehicles of AAA members
• Promoted operational efficiency by maximizing loads on each transfer.

• Complete merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance
• Executed general bay service, tasking, projects and resets
• Assembled and moved Gondola/Lozier racking
• Built displays and maintained display material
• Fulfilled planogram and display/signage maintenance
• Read and interpreted plan-o-grams to ensure set compliance.

• Organized files
• Answered Calls and Received Guests
• Responsible for timed package delivery
• Packed and unloaded products.

• Execute general bay service, tasking, projects and resets
• Assembly and movement of Gondola/Lozier racking
• Completed merchandising projects and overhead organization
• Fulfill planogram and display/signage maintenance
• Maintain up to date paperwork that coordinates with the MET service standards.

• Stock the store
• Load and unload trucks, move material from the receiving area throughout the store
• Forklift operator
• Perform critical functions for maintaining proper on-hands and pricing for our customers
• Responsible for loading, unloading, and organizing trucks of incoming products at the store.

• Assisted with assembly line work
• Assembled door frames
• Fitted and positioned units for fabrication
• Maintained area safety and cleanliness.

• Set up dining room
• Ensure cleanliness and preparation of dining area
• Address customer requests and anticipate customer needs
• Take orders, deliver bills, and received payments
• Prepare and serve mixed drinks and beverages to patrons.