Edward Taylor
Business Analyst
Fredericksburg,VA
Summary
I am a solutions-oriented, dedicated and tenacious Sales Process Analyst who brings strong expertise in assessing internal and external customers’ needs. I have a reputation for my professionalism and drive to succeed at whatever the task is at hand. I have excellent organizational skills and I am very detail oriented. I’m able to perform numerous projects independently while maintaining a high level of productivity. I’m a highly competitive self-starter who learners very quickly and I have excellent communication skills. I welcome the opportunity to meet new challenges and hope for continued growth with Navy Mutual in the future.
Overview
29
29
years of professional experience
Work History
Business Analyst
Navy Mutual Aid Association
Arlington , VA
01.2022 - Current
- Slightly shy of 2 years experience working as a QA tester and business analyst
- In my short time holding this position I’ve conducted comprehensive analysis of most of our sales processes
- I have identified areas for improvement implementing solutions that have aided in increasing both sales and operational efficiencies
- I’ve been a key component in the delivery of the company Direct to Consumer and Sale Representative Driven sales platforms
- I will continue improving business processes by leveraging my knowledge backed by years of sales experience in combination with my effective communication skills to help ensure we achieve our strategic sales objectives.
Insurance Agent
Navy Mutual Aid Association
Arlington , VA
01.2016 - 01.2022
- 7 years experience working as a top quartile life insurance agent
- While as a sales agent, I took great pride in upholding Navy Mutual’s “Guiding Lights” philosophy
- That was to serve the Members with commitment, competence and character
- What this meant to me was more than just numbers on a page but it served as a purpose to make sure I put the Member first in every encounter
- I’ve earned the ranks of highest Net Promoter Score, highest new Member count, one of the top annuity earners and one of the consistent top quartile APE earners
- All of this with the thought of Members’ first.
Insurance Agent
Geico Insurance Company
Fredericksburg , VA
01.2003 - 01.2016
- 12 years experience working as a licensed insurance agent with a proven track record of top sales performance
- Within a year of being hired I excelled to a recognized stature of chairman’s level performance in sales and have maintained within the top 25% sales agents within the company
- I’ve upheld and exceeded Geico’s standards of excellence in quality
- Such performance had me quickly promoted to the highest level of sales grades
- I’ve helped implement new efficient strategies to streamline our daily workflow
- Calculate premium amounts, customize polices to meet each customers’ individual needs and set up payments options.
Store Manager
Destination DC Clothing
Arlington , VA
01.1995 - 01.2003
- Sales position in which I worked my way up from a part time sales employee to a multi-site manager of three locations for a high paced clothing company
- I managed up to 15+ associates, which included duties of hiring, training, scheduling and accounting
- My job also included ordering directly through vendors and inventory management.
Education
Studies in business management/administration -
American College
01.2019
Studies in business management/administration -
Liberty University Online
01.2012
Studies in business management/administration -
James Madison University
01.1996
CD Hylton High School
01.1994
Skills
- Business Process Improvement
- Operational Reporting
- Quality Assurance
- Strategic Planning
- Requirements Gathering
- Data Analysis
- Product Management
- Process Optimization
- User Acceptance Testing
- Consulting
- Product Development
- KPI Tracking
Timeline
Business Analyst
Navy Mutual Aid Association
01.2022 - Current
Insurance Agent
Navy Mutual Aid Association
01.2016 - 01.2022
Insurance Agent
Geico Insurance Company
01.2003 - 01.2016
Store Manager
Destination DC Clothing
01.1995 - 01.2003
Studies in business management/administration -
American College
Studies in business management/administration -
Liberty University Online
Studies in business management/administration -
James Madison University
CD Hylton High School
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