Most people would describe me as someone who is committed to team success through effective collaboration and support in building strong relationships. I deliver quality service and reliable results while managing both routine and complex tasks. Always well assisted in achieving both short- and long-term goals through practical planning and performance enhancement. I demonstrate versatility as a well-rounded leader who communicates directly. Fostered relationships with decision-makers to resolve critical issues and provide effective solutions for clients.
Work History
Event Services Assistant
2 Years 4 Months
Coast to Coast Event Services | 03.2024 - Current
Overseeing guest services for special events at Portland's performing arts centers and major venues.
Ensure security and safety protocols for guests and performers during events.
UPS Driver Helper Coordinator/ AM Preloader
1 Year 3 Months
United Parcel Service, UPS | 09.2024 - 12.2025
Coordinated daily activities for helper staff, ensuring efficient workflow and adherence to safety protocols.
Managed scheduling and assignments, optimizing resource allocation for peak operational efficiency.
Dispatcher for driver helpers
Operated and loaded materials onto driver trucks efficiently.
Property Manager
1 Year 3 Months
PineStreet Llc | 05.2023 - 08.2024
Provided individualized support for clients with diverse needs, promoting independence and personal growth.
Assisted in daily living activities, ensuring safety and comfort for all clients.
Collaborated with multidisciplinary teams to develop tailored care plans that address client goals.
Monitored client progress and reported changes to facilitate timely interventions and adjustments.
Store Manager
10 Years 1 Month
Sears Hometown and Outlet | 09.2008 - 10.2018
Oversaw comprehensive business operations, including staffing, budgeting, forecasting, and customer service.
Receiving and acting on customer feedback to boost overall experience.
Leading team by example to maintain focus on performance and achieving targets.
Coordinated employee schedules for optimum performance and shift coverage.
Oversaw employee recruiting onboarding and training on store procedures, including accountability, and termination policies
All financials, store ordering,forecasted sales, monitored monthly, quarterly, and annual budgets while implementing strategic goals.
Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction.
Stonemason
5 Years 7 Months
Schuyler Masonry | 08.2002 - 03.2008
Operated hand and power tools, operated heavy machinery, built and utilized scaffold, maintained all OSHA guidelines, maintained equipment, coordinated materials and use, per builder, or homeowner expectation.
Trained apprentices in proper techniques and practices of the trade. Expert of time management, deadline awareness, and attention to detail. both commercial and residential.
Inspected completed work for quality control purposes.
Tracked number of hours worked and materials used for projects.
Hod Carrier
4 Years 2 Months
Schuyler Masonry | 06.1998 - 08.2002
Set up job sites. material placement. use of all equipment. stock materials for masons. Clear work area of debris excess materials after each shift.
Followed instructions from supervisors regarding daily tasks and goals.
Learned and applied layout technics, and tool use for material such as stone, brick, and block, from lazer levels and plumb bobs to string lines, tape measures, and various other tool, understanding of blueprints to physical application.
Both commercial and residential construction.
Education
Police Activities League | Parkrose
Youth Sports Coach 6 years - Football,Basketball and Baseball coach
Certification - Peer Support Specialist
4th Demention | Portland | 06-2024
Skills
Customer Relationship Management
Training and coaching
Customer Retention
Program Administration
Staff Training and Development
Human Resources Management
LANGUAGE
English - Native
Spanish - Conversational
Japanese - Conversational
HISTORIC BOARD OF PARKROSE MEMBER
Attending monthly meetings, budget planning. We worked with Prosper Portland, ODOT, PBOT,Portland Police Commission, Tri-Met, and local businesses. Focus on outreach to local businesses to create a safer, healthy atmosphere for our community. Helped with storefront improvements, and building of crosswalks for the community. -2017,2018