Protective Service Officer
Ohiohealth
Columbus, OH
11.2007 - Current
- Conducted regular patrols to ensure safety and security of premises.
- Responded promptly to incidents, providing assistance and support as needed.
- Monitored security systems and reported suspicious activities effectively.
- Collaborated with law enforcement during emergency situations to maintain order.
- Assisted in training new staff on safety protocols and emergency procedures.
- Managed access control, verifying credentials and enforcing visitor policies.
- Documented incidents accurately, maintaining detailed logs for review and analysis.
- Evaluated security processes regularly, recommending improvements for increased efficiency.
- Utilized conflict resolution skills to de-escalate tense situations between individuals effectively while remaining calm under pressure.
- Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
- Streamlined communication between security personnel using radio equipment, ensuring quick response times during critical situations.
- Ensured safety for employees and visitors by maintaining access control and managing emergency situations.
- Participated in ongoing professional development opportunities to stay up-to-date on industry best practices for protective services officers.
- Evaluated existing security systems and recommended updates or improvements as needed to enhance overall protection measures for the organization.
- Responded swiftly to incidents or emergencies, containing situations and preventing further escalation or harm.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Provided exceptional customer service, assisting with inquiries and providing directions to various facilities on the premises.
- Supported event management teams by providing effective crowd control strategies during large-scale events or gatherings.
- Conducted thorough inspections of facilities to identify potential risks or vulnerabilities, implementing corrective actions as needed.
- Increased staff preparedness through regular training exercises in emergency response procedures.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
- Maintained a high level of physical fitness through regular exercise and training, ensuring the ability to perform demanding tasks when required.
- Worked with local, state and government agencies regarding company security matters.
- Participated in loss prevention and safety programs.
- Researched and archived general liability incidents via CCTV.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.