Edward Wingate Jr
Charlotte,United States
Summary
As the Process Improvement Manager at SGL Carbon, my focus lies in streamlining operations to achieve maximum efficiency. By analyzing and reengineering business processes, we have identified critical bottlenecks and implemented innovative solutions that enhance workflow and performance. My expertise in process optimization was honed as a Senior Process Engineer at Wells Fargo, where I utilized Igrafx software for process modeling and statistical methods to drive continuous improvement initiatives. My mission is to foster an environment of operational excellence, leveraging my Lean Six Sigma Black Belt to ensure compliance, quality, and effectiveness in the ever-evolving landscape of finance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Improvement Manager
SGL Carbon
Charlotte, United States
07.2023 - Current
- Responsible for leading initiatives to enhance and optimize business process, ensuring operational efficiency and effectiveness.
- Responsible for leading initiatives to enhance and optimize business process, ensuring operational efficiency and effectiveness. Conduct detailed process analysis to identify inefficient bottlenecks.
- Utilize process mapping to understand workflows. Evaluate and recommend new tools that could enhance operational performance.
Senior Process Engineer Compliance Officer
Wells Fargo
10.2022 - 06.2023
- Utilization and understanding of Business Processes Management Notation (BPMN)
- Assessed existing processes for potential automation or optimization opportunities.
- Provided feedback to and developed relationship with leadership, regrading RCSA framework within Independent
- Risk Management in relation to FINRA, SEC, and OCC regulations. -Utilization of Lean Six Sigma techniques to identify and mitigate Compliance process risk to the firm.
Process Analyst
CoBank
01.2022 - 10.2022
- Mapping end-to-end, enterprise, or value stream level business processes at multiple levels of detail
- Developed new processes requirements for Robotic Process Automation, and new process implementation
- Served as primary interface between stakeholders and IT Department, communicating proposed implementations of new systems and current system upgrades.
Sales Operations Analyst
Thermo Fisher Scientific
04.2021 - 12.2021
- Act as the lead for one or more of the following core sales operations responsibilities; reporting, sales planning, sales compensation, or CRM system oversight
Process Engineer/Change Management Analyst
Wells Fargo
12.2019 - 04.2021
- Knowledge and understanding of Business Process Management Notation (BPMN)
- Develop improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through Wells Fargo and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps
- Documented process improvements according to established protocols.
Business Process Consultant
Blue Cross NC
Durham, United States
05.2019 - 11.2019
- Led work to enhance effectiveness of the organization at the enterprise level by linking business strategy to business process.
- Designed, tested, and deployed robotic process automation applications.
- Developed and implemented RPA solutions to improve operational efficiency.
- Assessed potential use cases for RPA implementation within an organization.
Manager - Quality, Methods & Procedures, Process (Federal Government)
AT&T
Oakton
03.2017 - 03.2019
- Performs user system testing, documents results, creates process flows and steps and trains users.
- Participated in daily Scrum meetings to update on project progress.
- Coordinated with stakeholders to prioritize backlog items and ensure alignment with business objectives.
- Organized sprint planning sessions to ensure team members understand user stories and acceptance criteria.
Business Account Executive
Comcast
Woodbridge
12.2014 - 03.2017
- Understand and communicate all video, phone and internet products and services, existing programming content, pricing, packaging and lineup to customers
Territory Manager (Seasonal)
Swisher
08.2014 - 11.2014
- Increase sales volume in assigned area
Branch Manager Assistant
Hertz
Fredericksburg
02.2014 - 08.2014
- Ensured positive customer experience achieving individual sales goals and customer service
Business Account Executive
Comcast
10.2012 - 09.2013
- Received incoming calls from new residential customers and initiated first contact with customer base
Education
Master's degree - Quality Systems Management
Cambridge College Global - NEIB
10.2017
Bachelor of Science (BS) -
Virginia State University
01.2011
Skills
- Process Modeling
- Databases
- Lean Six Sigma Black Belt (ICBB)
- Process Automation
- Workflow Optimization
- IGrafx Software Proficiency
- Sap Signavio Software Proficiency
- Software Development Tools: JIRA, Confluence
- Agile Best Practices
- Process Mapping
Certification
- Six Sigma Foundations
- Lean Six Sigma Black Belt (ICBB)
Current Location
Charlotte, North Carolina
Current Company
SGL Carbon
Personal Information
Title: Process Improvement Manager
Timeline
Process Improvement Manager
SGL Carbon
07.2023 - Current
Senior Process Engineer Compliance Officer
Wells Fargo
10.2022 - 06.2023
Process Analyst
CoBank
01.2022 - 10.2022
Sales Operations Analyst
Thermo Fisher Scientific
04.2021 - 12.2021
Process Engineer/Change Management Analyst
Wells Fargo
12.2019 - 04.2021
Business Process Consultant
Blue Cross NC
05.2019 - 11.2019
Manager - Quality, Methods & Procedures, Process (Federal Government)
AT&T
03.2017 - 03.2019
Business Account Executive
Comcast
12.2014 - 03.2017
Territory Manager (Seasonal)
Swisher
08.2014 - 11.2014
Branch Manager Assistant
Hertz
02.2014 - 08.2014
Business Account Executive
Comcast
10.2012 - 09.2013
Master's degree - Quality Systems Management
Cambridge College Global - NEIB
Bachelor of Science (BS) -
Virginia State University
- Six Sigma Foundations
- Lean Six Sigma Black Belt (ICBB)
Similar Profiles
Hassan DavisHassan Davis
Packaging Senior Supervisor at SGL Carbon Fiber GroupPackaging Senior Supervisor at SGL Carbon Fiber Group
Heather SilversHeather Silvers
HR Manager at SGL CarbonHR Manager at SGL Carbon
Manveer KaurManveer Kaur
Manager at SGLManager at SGL