Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Edward Woods III

Hollywood,FL

Summary

Resourceful solution oriented professional known for productive and efficient task completion. Skilled in customer service, program development, team leadership, and event management. Excel in communication, adaptability, and problem-solving to deliver exceptional services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

The Geo Group
Pompano Beach, FL
01.2021 - 05.2023
  • Government Clearance Security Officer for contracted Homeland Security.
  • Efficiently secured personnel and premises by inspecting buildings and patrolling property.
  • Assisted with administrative support by maintaining accurate records of all security logs and reports related to security incidents.
  • Procured and maintained physical security sensors for base security zone.
  • Completed monthly security audits ensuring all security measures were up-to-date and effective.
  • Trained new personnel in security protocols and procedures.

Recreation Specialist

The Geo Group
Pompano Beach, FL
04.2018 - 01.2021
  • Coordinated volunteer recruitment efforts for various government clearance programs.
  • Developed, implemented and evaluated recreation programs for youth and adults.
  • Managed registration processes for programs including online registration systems.
  • Maintained records related to program participants, staff training, budgeting.
  • Organized, coordinated and supervised special events and activities.
  • Conducted assessments to determine community recreational needs.
  • Prepared reports on program performance, attendance, participation levels and other relevant data.
  • Developed partnerships with local businesses to increase program access.

Sales Consultant

Youfit
North Lauderdale, FL
09.2017 - 10.2018
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Generated daily reports on sales activities for management review.
  • Identified areas of improvement within existing processes and procedures.
  • Generated leads through cold calling, networking, and referrals.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Maintained accurate records of all sales activities in the CRM system.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Advised customers on best practices when using company products or services.

Auto Insurance Advisor

Travelers Insurance
Glens Falls, NY
09.2015 - 08.2017
  • Provided advice to clients on the most suitable insurance policies for their individual needs.
  • Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
  • Responded promptly to customer inquiries via phone, email, or online chat platforms.
  • Maintained accurate records of client profiles, policy details, and payment histories.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.

Education

Associate of Science - Recreation Management

Erie Community College
Buffalo, NY
05-2012

Skills

  • Professional customer service
  • Solution-based Oriented
  • Government security clearance
  • Data Entry Experience
  • Inventory control
  • Administrative leadership
  • Supply & Program management
  • Volunteer event coordination
  • Investigation documentation
  • Security equipment operation

Certification

  • CPR Certified.
  • Certified Personal Trainer.
  • Correctional Emergency Response Team (CERT)

References

References available upon request.

Timeline

Security Officer

The Geo Group
01.2021 - 05.2023

Recreation Specialist

The Geo Group
04.2018 - 01.2021

Sales Consultant

Youfit
09.2017 - 10.2018

Auto Insurance Advisor

Travelers Insurance
09.2015 - 08.2017

Associate of Science - Recreation Management

Erie Community College
Edward Woods III