Edward wyatt II
Summary
Dynamic General Manager with proven expertise in operational efficiency, team development, and customer service. Skilled in implementing inventory management systems and training staff to enhance service quality.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
Perrysburg
09.2025 - Current
- Operated conveyor systems to efficiently transport packages through various stages, ensuring timely processing.
- Loaded and unloaded trucks to maintain safety and efficiency in package handling operations.
- Maintained cleanliness in work areas to ensure safety compliance.
- Collaborated with team members to consistently meet daily shipping goals, enhancing team productivity.
General Manager
Wendys Fast Food
Rossford
10.2024 - 09.2025
- Oversaw daily operations and ensured compliance with health and safety regulations.
- Managed staff scheduling to optimize labor costs and maintain service levels.
- Trained and developed team members to enhance customer service skills.
- Implemented inventory management systems to reduce waste and improve efficiency.
- Coordinated marketing initiatives to promote new menu items and drive sales.
- Analyzed customer feedback to improve service quality and address concerns promptly.
- Conducted regular performance evaluations to support employee growth and development.
Assistant General Manager
Wendys Fast Food
Rossford
02.2022 - 10.2024
- Managed daily operations and maintained high service standards in fast-paced environment.
- Trained and developed team members to enhance performance and service quality.
- Oversaw inventory management and ensured accurate stock levels for efficient service.
- Implemented operational procedures to streamline workflows and improve efficiency.
manager
Wendys Fast Food
Rossford
08.2021 - 02.2022
- Supervised daily operations of fast food restaurant, enhancing service efficiency.
- Trained and mentored team members on customer service and food preparation, improving team capabilities.
- Managed inventory levels and ordered supplies, ensuring consistent stock availability.
- Ensured compliance with health and safety regulations in food handling practices.
Crew Member
Wendys Fast Food
Rossford
11.2019 - 08.2021
- Prepared and served food items following quality and safety standards.
- Ensured cleanliness of dining area and kitchen equipment, contributing to a safe and welcoming environment.
- Supported customers with orders, facilitating accurate and satisfying experiences.
- Processed transactions at cash register, maintaining efficiency and accuracy in customer service.
Shift Manager
Long John Silver's
Maumee
03.2018 - 05.2019
- Supervised daily operations to ensure efficient service and product quality.
Managed inventory levels, reducing waste through careful monitoring and ordering practices.
Trained new team members on operational procedures and customer service standards.
Developed schedules to optimize staff coverage during peak hours, enhancing customer satisfaction. - Supervised daily operations and ensured compliance with food safety standards.
- Trained and mentored new team members on service procedures and customer interaction.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
Education
Bowsher High School
Toledo, OHSkills
- Operations management
- Inventory management
- Staff training
- Marketing coordination
- Quality assurance
- Customer relationship management
- Team building
- Time management
- Strategic planning
- Staff training/development
- Efficient multi-tasker
Timeline
Package Handler
FedEx
09.2025 - Current
General Manager
Wendys Fast Food
10.2024 - 09.2025
Assistant General Manager
Wendys Fast Food
02.2022 - 10.2024
manager
Wendys Fast Food
08.2021 - 02.2022
Crew Member
Wendys Fast Food
11.2019 - 08.2021
Shift Manager
Long John Silver's
03.2018 - 05.2019
Bowsher High School