Dedicated operations professional with expertise in team collaboration, training, and warehouse safety. Proven ability to streamline processes and enhance service quality in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
Perrysburg, OH
09.2025 - Current
Operated material handling equipment to efficiently load and unload packages.
Sorted and organized packages for timely delivery in compliance with safety standards.
Collaborated with team members to streamline package processing workflows.
General Manager
Wendys Fast Food
Rossford, OH
10.2024 - 09.2025
Led daily operations to ensure efficient service delivery and customer satisfaction.
Developed and implemented staff training programs to enhance performance and reduce turnover.
Analyzed sales trends to optimize inventory management and minimize waste.
Managed budgeting processes, ensuring cost control and maximizing profitability.
Assistant General Manager
Wendys Fast Food
Rossford, OH
02.2022 - 10.2024
Led team training initiatives to enhance service quality and operational efficiency.
Developed and implemented inventory management procedures to reduce waste and streamline processes.
Oversaw daily operations, ensuring compliance with food safety standards and company policies.
Collaborated with management to establish performance metrics for staff evaluations and promotions.
Manager
Wendys Fast Food
Rossford, OH
08.2021 - 02.2022
Led daily operations to ensure efficient workflow and customer satisfaction.
Trained and mentored staff on best practices in food safety and service quality.
Developed team schedules to optimize labor resources and minimize downtime.
Implemented inventory management strategies to reduce waste and control costs.
Crew Member
Wendys Fast Food
Rossford, OH
11.2019 - 08.2021
Delivered exceptional customer service in high-volume settings, ensuring satisfaction and repeat business.
Operated point-of-sale systems efficiently during peak hours, minimizing wait times for customers.
Prepared food items according to safety and quality standards, maintaining consistency in taste and presentation.
Collaborated with team members to streamline operations, enhancing overall workflow and efficiency.
Shift Manager
Long John Silver's
Maumee, OH
03.2018 - 05.2019
Supervised daily operations to ensure efficient service and product quality.
Managed inventory levels, reducing waste through careful monitoring and ordering practices.
Trained new team members on operational procedures and customer service standards.
Developed schedules to optimize staff coverage during peak hours, enhancing customer satisfaction.