Edward Zapata
Naples,FL
Summary
Accomplished leader with a proven track record at Miami Exotic Car Rentals, adept in crisis management and operational excellence. Enhanced business growth through strategic partnerships and innovation, demonstrating exceptional organizational skills and adaptability. Excelled in operations oversight, ensuring efficiency and professionalism across teams. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
CEO
Miami Exotic Car Rentals
05.2020 - Current
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Monitored key business risks and established risk management procedures.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Cultivated company-wide culture of innovation and collaboration.
- Created succession plans to provide continuity of operations during leadership transitions.
GM
Prime Exotics
05.2018 - 05.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
- Observed each employee's individual strengths and initiated to improve areas of weakness.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, and inventory.
Fleet Manager
Elite Luxury Rentals
11.2014 - 05.2018
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Education
Westport High School
Louisville, KYSkills
- Crisis Management
- Operational Excellence
- Operations Management
- Professionalism
- Organizational Skills
- Multitasking Abilities
- Adaptability
- Attention to Detail
- Operations Oversight
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
CEO
Miami Exotic Car Rentals
05.2020 - Current
GM
Prime Exotics
05.2018 - 05.2020
Fleet Manager
Elite Luxury Rentals
11.2014 - 05.2018
Westport High School
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