Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
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Edward F Sidor Jr

Casino Gaming
Wyandotte,MI

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Banking, Automotive, and Casino Operations. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of post-secondary education
32
32
years of professional experience

Work History

Casino Operations

Motorcity Casino
Detroit, MI
10.2007 - Current
  • The ability to perform multiple complex tasks in a chaotic atmosphere.
  • And the willingness of being part of team.
  • Made accurate and clear chip and cash transactions.
  • Applied probability, statistical theory and other advanced mathematical concepts.
  • Preserved safe and clean gaming floor to protect customers and business interests.
  • Provided prompt, accurate and courteous service to players.
  • Dealt cards according to gaming standard procedures.
  • Maintained familiarity with games and with strategies or tricks used by cheaters.

Fleet Manager

Motorquest
Taylor, MI
10.1995 - 04.2007
  • Promotion of vehicle sales through cold calling, mailers, and the ability to maintain and cultivate business relationships.
  • Motivate and manage to ensure the achievement of monthly goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Branch Manager

Heritage Federal Savings Bank
Canton, MI
03.1989 - 07.1995
  • Create and maintain an environment that enables the performance of financial transactions.
  • Promote financial instruments within community organizations.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Met with customers to assess needs and propose customized solutions.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Assessed employee performance and developed improvement plans.

Education

Bachelor of Science - Business Administration

Central Michigan University
Mount Pleasant, MI
01.1985 - 12.1988

Bachelor of Science - Business Management

Central Michigan University
Mount Pleasant, MI
01.1985 - 12.1988

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Customer service

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Timeline

Casino Operations

Motorcity Casino
10.2007 - Current

Fleet Manager

Motorquest
10.1995 - 04.2007

Branch Manager

Heritage Federal Savings Bank
03.1989 - 07.1995

Bachelor of Science - Business Administration

Central Michigan University
01.1985 - 12.1988

Bachelor of Science - Business Management

Central Michigan University
01.1985 - 12.1988

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Edward F Sidor JrCasino Gaming