Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Edward Genao

Uniondale,NY

Summary

Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Visual Security Officer

Bloomingdale's
Garden City, NY
02.2023 - 05.2024
  • Monitored security cameras for suspicious activity and reported any incidents to the appropriate personnel.
  • Trained new staff in security procedures including use of equipment such as metal detectors.
  • Demonstrated excellent customer service skills when interacting with members of the public.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Restaurant Waiter

Vincent's Clam Bar
Carle Place, NY
11.2021 - 12.2022
  • Assisted guests with making food and beverage selections.
  • Resolved customer complaints in a polite manner according to company policy.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Greeted customers, provided menus and answered questions about menu items.

Education

High School Diploma -

Uniondale High School
Uniondale, NY
06-2023

Some College (No Degree) - Criminal Justice

SUNY College At Old Westbury
Old Westbury, NY

Skills

  • Surveillance expertise
  • Threat Assessment
  • Security systems knowledge
  • Emergency Preparedness
  • Public Safety
  • Alarm response
  • Criminal law understanding
  • Patrolling
  • Work ethic
  • Physical Fitness
  • Radio communication
  • Body Language Analysis
  • Team Collaboration
  • Excellent Communication
  • Team Player

Affiliations

  • Gym
  • Learn on Investing
  • Work

Accomplishments

  • My Brother's Keeper member (Obama youth program)

Certification

  • Security Guard License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Visual Security Officer

Bloomingdale's
02.2023 - 05.2024

Restaurant Waiter

Vincent's Clam Bar
11.2021 - 12.2022

High School Diploma -

Uniondale High School

Some College (No Degree) - Criminal Justice

SUNY College At Old Westbury

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Edward Genao