Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Edward M. Murphy

Herndon,VA

Summary

A results-focused professional with strengths in interpersonal/ interdepartmental relationships, looking to use my talents as a proactive leader with strengths in communication and collaboration to promote proficiency and productivity within a successful team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Installation Technician

AVI-SPL
12.2021 - Current
  • Installed and configured new equipment and systems according to company standards.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Collaborated with internal teams for operational continuity and optimal performance.
  • Researched and implemented new technologies and equipment.
  • Proficient in terminations of RJ45, RS232, DB9 and other industry related connections

Vehicle Condition Assessor

Carmax Auto Superstore
08.2018 - 12.2021
  • Increased the profit margins by streamlining operation processes and workflows
  • Work closely with department team members to deliver project requirements, develop solutions, and meet deadlines
  • Resolves interpersonal conflicts, finding common ground, and building professional relationships
  • Demonstrates leadership by making improvements to work processes and helping others
  • Training of new hires on vehicle appraisal processes and delegates training tasks to trainees
  • Recognized by management for providing exceptional customer service through service award
  • Consistently outperforming target markers for monthly vehicle appraisals
  • Demonstrates acute attention to detail to accurately assess vehicles, allowing proper monetary value placement on potential inventory
  • Excels at organization of equipment needs and help with scheduling of crew members
  • Reviews daily needs and requirements for work scheduled and assesses solutions to achieve those accomplishments
  • Communicates well both vocally and electronically with fellow team members and customers in a timely manner.

Cashier

Chipotle
02.2018 - 08.2018
  • Chipotle grill
  • Good attention to detail while Operating the cash register with collecting payments and providing accurate change
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, and trash removal, as well as other actions
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Processed all sales transactions promptly to prevent long customer wait times
  • Advocated for learning the roles of all departments to provide coverage and keep store operational
  • Achieved store policies of Verifying customer identification for alcohol or tobacco purchases
  • Maximized sales potential by preparing, storing, rotating merchandise products at point-of-sale
  • Promoted specific item options to drive sales up and achievement of add-on purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cable Installation Specialist

Murphy consulting
01.2014 - 08.2018
  • Installed wall outlets for network cable runs per network drop maps
  • Ran various network cable lengths behind walls and ceilings depending on client needs
  • Installed data jacks onto network cable ends per T568B standards and tested for proper signal passing
  • Prepared equipment and inventory for cabling jobs for on-site visits.

Education

Associate of Science - Homeland Security

Northern Virginia Community College
Sterling, VA
12.2024

Associate of Science - Business Administration

Northern Virginia Community College
Sterling, VA
06.2024

Skills

  • Conflict resolution - Team management
  • Collaboration - Team building
  • Customer service - Critical thinking
  • Project planning - Trouble shooting
  • Blueprint Interpretation
  • Wall Fishing

Accomplishments

  • Created highly effective new training implementations that significantly impacted efficiency and improved operations
  • Promoted to VCA due to dependability and drive that achieved lowered customer service times
  • Recognized for Employee contribution for outstanding performance within a month timeframe
  • Consistently maintained high customer satisfaction ratings
  • Recognized for leading team to achieve high appraisal volume, earning recognition from upper management and financial reward
  • Recognized for reaching ten thousand vehicle appraisals performed with financial award
  • Recognized for being in the top 5 best performers for the East Coast region with financial award


Additional Information

  • Graduated 08/ 2018 with advanced diploma

Certification

  • OSHA 30
  • Scissor lift operation


Timeline

Installation Technician

AVI-SPL
12.2021 - Current

Vehicle Condition Assessor

Carmax Auto Superstore
08.2018 - 12.2021

Cashier

Chipotle
02.2018 - 08.2018

Cable Installation Specialist

Murphy consulting
01.2014 - 08.2018

Associate of Science - Homeland Security

Northern Virginia Community College

Associate of Science - Business Administration

Northern Virginia Community College

Similar Profiles

CREATE PROFILE
Edward M. Murphy