Edward Marcell Brown
Los Angeles,CA
Summary
Highly motivated and result-driven sales professional with over 20+ years of experience. Proven track record of exceeding sales targets and driving revenue growth. Skilled in building and maintaining strong client relationships through effective communication and negotiation skills. Strong knowledge of sales strategies and techniques, with the ability to identify customer needs and tailor solutions accordingly. Excellent presentation and closing skills. Seeking challenging sales role to leverage my expertise and contribute to the success of a dynamic sales team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Marcell Method LLC
Los Angeles, CA, CA
03.2012 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Cultivated a loyal cliental base through exceptional customer service and personalized attention.
- Developed tailored fitness programs based on individual goals, abilities, and preferences.
Educator
Lululemon
Santa Monica, CA
05.2013 - 07.2017
- Performed accurate record keeping of inventory and sales data.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
- Organized store displays to maximize visibility of merchandise items.
- Tracked sales performance against objectives set by management.
- Generated reports on daily, weekly, monthly sales activities for management review.
- Implemented procedures designed to enhance customer satisfaction levels.
- Resolved any customer issues or complaints in a timely manner.
- Ensured compliance with all relevant health and safety regulations.
- Advised customers on appropriate merchandise selections based on their needs.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Increased store sales by cross-selling complementary items.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
Education
Bachelor of Science - Industrial Psychology
University of Arkansas At Little Rock
Little Rock, AR05-2003
Certified MT/PT - Massage Therapy
American College of Healthcare
Huntington Park, CASkills
- Financial Planning
- Operations Oversight
- Personnel Management
- Budget Development
- Staff Training and Development
- Staffing
- Operations Management
- Operational Reporting
- Negotiation
- Business Planning
- Relationship Management
- Hiring
- Human Resource Management
- Marketing Expertise
- Human Resources Oversight
- Marketing Strategy Development
- Strategic Planning
- Performance Analysis
- Documentation and Reporting
- Payroll Processing
- Finance Management
Certification
- ISSA Certified Trainer
- Insured Massage Therapist
Accomplishments
- 5 x Top Salesman of the Month
Affiliations
- 98' Eagle Scout
- 99' Phi Beta Sigma
- 2010 LA Marathon competitor
- 4x Champion Men's Physique Competitor
Timeline
Educator
Lululemon
05.2013 - 07.2017
Owner/Operator
The Marcell Method LLC
03.2012 - Current
Bachelor of Science - Industrial Psychology
University of Arkansas At Little Rock
Certified MT/PT - Massage Therapy
American College of Healthcare
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