Edwardo Serpa
Pembroke Pines,FL
Summary
Dedicated emerging educator with instructional experience at both the undergraduate and graduate levels, bringing strong communication, classroom management, and content-delivery skills. Rooted in a deep passion for history, psychology, and student development, with a track record of helping learners grasp complex concepts and excel academically. Eager to inspire the same curiosity and love for learning that shaped my own academic journey.
Overview
3
3
years of professional experience
Work History
Graduate Teaching Assistant
Florida Atlantic University
Boca Raton, Florida
08.2025 - Current
- Coordinated tutoring sessions to help students understand complex topics effectively.
- Managed classroom resources and maintained an organized learning environment.
- Communicated regularly with students regarding academic progress and concerns.
- Graded student assignments and exams, providing feedback on their performance.
Shift Supervisor
Starbucks
Fort Lauderdale, Florida
08.2024 - Current
- Supervised daily operations and maintained efficient workflow during peak hours.
- Trained new baristas on equipment use and customer service standards.
- Ensured compliance with health and safety regulations in the store environment.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Provided on-the-job training to new staff members.
Undergraduate Teaching Assistant
University of Central Florida
Orlando, Florida
08.2024 - 05.2025
- Collaborated with professors to prepare lecture materials and develop classroom activities.
- Facilitated study sessions that enhanced student comprehension of course content.
- Graded assignments while delivering constructive feedback to promote student improvement.
- Communicated course expectations and academic policies to students for clarity and guidance.
Inbound Team Lead
Target
Orlando, Florida
11.2022 - 06.2024
- Supervised inbound team operations and ensured smooth workflow.
- Trained new team members on safety protocols and operational procedures.
- Coordinated with inventory management to streamline product receiving processes.
Education
Master of Science - Criminology And Criminal Justice
Florida Atlantic University
Boca Raton, FL05-2027
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL05-2025
Skills
- Classwork assignment
- Customer service
- Critical thinking
- Group instruction
Timeline
Graduate Teaching Assistant
Florida Atlantic University
08.2025 - Current
Shift Supervisor
Starbucks
08.2024 - Current
Undergraduate Teaching Assistant
University of Central Florida
08.2024 - 05.2025
Inbound Team Lead
Target
11.2022 - 06.2024
Master of Science - Criminology And Criminal Justice
Florida Atlantic University
Bachelor of Science - Clinical Psychology
University of Central Florida