Edwardo Zapata
Corpus Christi,Texas
Summary
Dynamic leader with a proven track record at Citgo Refinery, adept in SAP Systems and T/A Planning. Skilled in driving operational excellence, enhancing productivity, and fostering team development. Excelled in project management and customer relations, achieving significant client base growth. Demonstrates exceptional problem-solving and Microsoft Office capabilities, with a focus on surpassing revenue goals.
Overview
23
23
years of professional experience
Work History
Operator, Planner
Citgo Refinery
10.2018 - Current
- Visually and physically monitor operation of units worked to ensure production and safe working conditions
- Anticipate and solve problems in a timely manner and identify opportunities for improvement
- Systematically activate and deactivate equipment, administer proper (HEC), and (LOTO)
- Coordinate, prepare, and write safe work permits for maintenance work
- Make adjustments to unit operation to maintain product specifications
- Sample and test process streams as required
- Ensure activity and processes are done safely and in ordinance with health and environmental regulations
- SAP Proficient
- T/A- Planner experienced
Project Account Manager
Hilti Inc.
11.2014 - 10.2018
- Project lifecycle management and estimation: conducting strategy, engineering, procurement, and logistical meetings to ensure timely arrival of products and approvals
- Collaborating with clients, engineers, inspectors and other stakeholders to address and resolve issues and achieve project goals
- Actively maintained and growth of customer based through constant involvement in new and current products along with partnership in new business acquisition
- Effectively managed direct sales initiatives and key performance indicators through sales prospecting, client development and follow through to ensure profitability
- Aggressively increased product lines and services with new clients to maximize profitability
Account Manager
TelePacific Communications
10.2013 - 11.2014
- Conduct sales presentations demonstrating solutions to meet customer's specific needs and articulate the advantages of products and services paralleled to the competition
- Negotiate contract pricing and configuration with customers based on customer needs
- Provide weekly and daily forecasting & reporting against Key Performance Indicators
General Manager
Verizon Wireless
04.2010 - 09.2013
- Lead team to exceed assigned quotas and revenue goals
- (31 Direct reports)
- Developed customer retention by collaborating cross-functionally with business channels to analyze issues impacting retail sales and implementing process improvements
- Launch a strong team development in merchandise management, promotional setup, loss prevention, and profit improvement
Small Business Sales Consultant
Verizon Wireless
11.2006 - 04.2010
- Business to business lead, with major emphasis on prospecting new cliental through extensive cold calling, partnering with community events and referrals
Department Supervisor/Technician
The Home Depot
11.2001 - 10.2006
- Responsible for receiving inventory and maintaining all new and used merchandise
Education
Bachelors of Business Administration - Finance
Texas A&M University-Corpus Christi
05.2007
Skills
- Experienced in SAP Systems
- Proficient in T/A Planning
- Advanced Microsoft Office Skills
Technicalandotherachievements
- TX General Life, Accident and Health License
- Fluent in Spanish
- Proficient in Microsoft Office
Languages
Spanish
Professional Working
Timeline
Operator, Planner
Citgo Refinery
10.2018 - Current
Project Account Manager
Hilti Inc.
11.2014 - 10.2018
Account Manager
TelePacific Communications
10.2013 - 11.2014
General Manager
Verizon Wireless
04.2010 - 09.2013
Small Business Sales Consultant
Verizon Wireless
11.2006 - 04.2010
Department Supervisor/Technician
The Home Depot
11.2001 - 10.2006
Bachelors of Business Administration - Finance
Texas A&M University-Corpus Christi
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