Edwin Acevedo
Jarrell,Texas
Summary
Developed strong organizational and multitasking skills in fast-paced warehouse environment. Demonstrated ability to manage inventory, coordinate logistics, and ensure timely order fulfillment. Looking to transition into new field where these skills contribute to operational efficiency and customer satisfaction.
Energetic and reliable, with proven ability to maintain accuracy and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bilingual Customer Service Representative
Artech
10.2024 - 03.2025
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Warehouse Assembler Associate
Builders FirstSource- Austaff staff
05.2024 - 10.2024
- Places parts in specified relationships to each other
- Bolts, clips, screws, cements, or otherwise fastens parts together
- Cut products to specific measurements as needed
- Removes defective products as needed
- Tends machines to perform force fitting or fastening operations on assembly lines
- Works at different workstations as production needs require
- Works in an environment where tasks change as varying models of product are produced
- Cleans equipment, floors and work areas according to safety procedures
Order Picker
LK JORDAN & ASSOCIATE- GULF COAST PAPER
03.2024 - 05.2024
- Place materials on an order picker, pallet jack, or forklift
- Locate materials on shelves in the warehouse
- Review incoming pick tickets/orders
- Ability to lift +50 lbs comfortably
- Keep the warehouse clean and organized
- Deliver items to the loading area to be wrapped and put on a delivery truck
- Load and unload trucks
Warehouse associate
IN2CARS
09.2022 - 02.2024
- Process, package and ship orders accurately
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
- Check, verify and fill customer invoices
Education
systems engineering student -
National University of Engineering (UNI IES)
12.2020
High school diploma -
Instituto San Agustin
01-2017
Skills
- Inventory control
- Electric pallet Jack
- Shipping
- Order picker
- Attention to detail
- Teamwork
- Physical stamina
- Math skills
- Loading and Unloading
- Packing
- Lift 50 pounds
- Assembler
- Customer support
- Data entry
Certification
Forklift Operator certification, 45097930, Liftoff Certifications LLC
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Customer Service Representative
Artech
10.2024 - 03.2025
Warehouse Assembler Associate
Builders FirstSource- Austaff staff
05.2024 - 10.2024
Order Picker
LK JORDAN & ASSOCIATE- GULF COAST PAPER
03.2024 - 05.2024
Warehouse associate
IN2CARS
09.2022 - 02.2024
systems engineering student -
National University of Engineering (UNI IES)
High school diploma -
Instituto San Agustin
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