Edwin Acevedo
Branch Manager
Tacoma,WA
Summary
Dynamic leader with a proven track record at New Standard Building Materials, excelling in operations management and client relationship management. Spearheaded initiatives that significantly enhanced customer satisfaction and drove revenue growth. Expert in fostering team collaboration and mentoring, with a knack for leveraging data-driven strategies to surpass performance targets. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
Branch Manager
New Standard Building Materials
04.2016 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
DC Manager
IDI Distributors Inc.
11.2015 - 04.2016
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
West Coast Regional Manager
Cipsmarketing
02.2009 - 03.2014
- Implemented data-driven strategies for informed decision-making, guiding regional success.
- Spearheaded innovative projects aimed at promoting the company''s products within the region, increasing market penetration significantly.
- Led regular meetings with staff members to review performance data, discuss challenges, and set actionable goals that aligned with company objectives.
Education
High School Diploma -
East Los Angeles College
Monterey Park, CA 08.1990 - 05.1992
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and Mentoring
- Client Relationship Management
- Strong team-builder
- Operations Management
- Staff Development
Timeline
Branch Manager
New Standard Building Materials
04.2016 - Current
DC Manager
IDI Distributors Inc.
11.2015 - 04.2016
West Coast Regional Manager
Cipsmarketing
02.2009 - 03.2014
High School Diploma -
East Los Angeles College
08.1990 - 05.1992
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