Edwin Bermudez
Streamwood,IL
Summary
Seasoned Cashier Manager skilled in team leadership and customer service enhancement. Led cash handling operations and trained staff to improve efficiency and accuracy. Expertise in resolving issues and optimizing procedures to elevate the customer experience in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Cashier Manager
McDonald's
Schaumburg, Illinois
09.2022 - Current
- Managed daily cash operations for fast-paced restaurant environment.
- Managed and trained cashiers on proper cash handling procedures.
- Ensured accurate cash handling and balanced registers at shift end.
- Trained new cashiers on customer service and register procedures.
- Implemented new procedures to enhance customer service experience.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Assisted customers with orders and resolved issues promptly.
Education
Bachelor of Science - Accounting And Finance
Lewis University
Romeoville, IL05-2028
High School Diploma -
Streamwood High School
Streamwood, ILSkills
- Cash management
- Point of sale management
- Microsoft Excel
- Customer service
- Issue resolution
- Team leadership
- Health and safety compliance
- Dependable team member
- Communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Advancing Your Leadership- U.S Field Learning Consultant
- ServSafe Certification- ANSI National Accredited Board
Timeline
Cashier Manager
McDonald's
09.2022 - Current
Bachelor of Science - Accounting And Finance
Lewis University
High School Diploma -
Streamwood High School