Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edwin Bishop

Stewartville,MN

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management and inventory management. Dedicated to complete knowledge of company products and services for optimized associate and customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Manager

Sam's Club
08.2011 - Current
  • Communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.


  • Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges



  • Communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities


  • Supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting feed back from associates. Participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
  • Conducted monthly inventories of raw materials and components on work floor.

Fast Edy's Deliver Service, INC

Home Depot
03.2003 - 06.2011
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.

Manager

Toco Bell
10.2008 - 09.2010
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.

Education

High School Diploma -

Everly Community
Everly, IA
05.1991

Skills

  • Communication
  • Multitasking
  • Time Management
  • Team Work

Certification

Operator's License | Aug 2023

  • Pallet Rider
  • Scissor Lift
  • Stand-up Forklift

National Registry Of Food Safety Professionals| 6/19- 6/24

  • Food Safety Manager under the Conference for food protection standards.

Timeline

Assistant Manager

Sam's Club
08.2011 - Current

Manager

Toco Bell
10.2008 - 09.2010

Fast Edy's Deliver Service, INC

Home Depot
03.2003 - 06.2011

High School Diploma -

Everly Community

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Edwin Bishop