Edwin Cabrera
New York,NY
Summary
Enthusiastic Training Specialist eager to create effective training programs to meet changing employer and staff needs. Experienced in working with leaders to determine specific requirements. Ready to offer my skills gained over 2 -year food industry career to long-term position. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chick-fil-A Staff Trainer
Chick-fil-A
New York, NY
04.2023 - 12.2023
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Researched current trends in employee development and best practices in order to create innovative approaches for delivering training content.
- Devised programs to develop executive potential among employees in lower-level positions.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Explained goals and expectations required of trainees.
- Selected and assigned instructors to conduct training.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Created tests, exercises and role-plays for courses to verify competency.
- Delivered products to customer locations on time.
Building Beats
SYEP
New York, NY
07.2022 - 09.2023
- Composed original music for wide range of artists.
- Ensured compliance with copyright laws regarding use of copyrighted material.
- Created soundscapes for film and television productions.
- Developed musical compositions and arrangements for a variety of genres.
- Composed original music using various instruments and software programs.
Blueskye Staffing
Bluesky
New York, NY
05.2022 - 11.2022
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Set up tables in between patrons to reduce wait times.
- Prepared checks, itemizing total meal costs and taxes.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Presented food and beverages to guests at tables.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Took accurate food and drink orders, using a POS ordering software system.
Education
High School Diploma -
Food And Finance High School
New York, NY06-2022
Skills
- Course Development
- Program Management
- New Hire Training
- Cleaning and Sanitizing
- Quality Assurance
- Heavy Lifting
- Inventory Management
- Food Safety
- Team Collaboration
- Service Quality
- Order Management
- Food Safety Understanding
- Food Inspection
- Point of Sale (POS) System Operations
- Menu Knowledge
- Menu Presentation
- Food Station Setup
- Dish Preparation
- Safe Food Handling
- Fine Dining
- POS Operation
- Cash Handling
- Menu Memorization
- Price Memorization
- Item Promotion
Certification
- Food Handlers Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Chick-fil-A Staff Trainer
Chick-fil-A
04.2023 - 12.2023
Building Beats
SYEP
07.2022 - 09.2023
Blueskye Staffing
Bluesky
05.2022 - 11.2022
High School Diploma -
Food And Finance High School
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