Edwin Callender
Deerfield Beach
Summary
Results-oriented Account Executive with extensive experience in the debt relief industry, closing over 1,000 deals and generating $30 million in revenue. Skilled in analyzing complex financial situations and delivering tailored solutions that enhance client stability and satisfaction. Committed to exceeding performance metrics and fostering strong client relationships.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Account Executive
National Debt Relief
Manhattan, NY
02.2026 - 07.2026
- Analyzed client financial situations, providing personalized guidance to achieve debt resolution goals.
- Developed tailored debt relief solutions for clients, enhancing customer satisfaction and retention.
- Led cross-functional teams to implement strategic initiatives, driving operational efficiency and process improvements.
- Facilitated training sessions for new hires on product offerings and compliance standards, improving team performance.
Bartender
The Farm Brewery at Broad Run
Haymarket, VA
04.2024 - 02.2026
- Delivered exceptional customer service, enhancing guest experience in a welcoming environment. Built rapport with guests from diverse backgrounds through strong communication and interpersonal skills. Collaborated with team members to maintain positive morale and streamline operations in a fast-paced setting.
- Crafted signature cocktails using fresh, local ingredients to enhance customer experience.
- Managed bar inventory and supplies, ensuring availability of high-demand products.
- Developed and implemented efficient workflow processes for improved service speed.
Account Executive
National Debt Relief
Manhattan, NY
06.2022 - 04.2024
- Managed high volume of client cases, delivering customized debt relief programs and personalized payment plans to enhance client outcomes. Assessed complex financial situations to recommend effective solutions tailored to client needs. Created negotiation strategies that secured favorable terms and elevated client satisfaction.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Collaborated with cross-functional teams to create tailored debt relief solutions for clients.
- Conducted detailed financial assessments to evaluate clients' needs and recommend appropriate services.
Sales Manager
Smokey Shop Inc.
Arlington, VA
07.2017 - 06.2022
- Developed and implemented sales strategies that increased market share. Presented monthly reports to management and built relationships with key clients, achieving strong retention rates. Supervised team of 10, fostering collaboration and exceeding revenue goals.
- Led sales team to exceed quarterly targets by implementing effective training programs.
- Developed and executed strategic sales plans, resulting in increased market penetration.
- Analyzed customer feedback to refine product offerings and enhance customer satisfaction.
Education
Bachelor of Science - Kinesiology
Oregon State University
Corvallis, OR01-2028
Audio Engineering for Film & Television
Omega Studios’ School
Bethesda, MDHigh School Diploma - undefined
Blake High School
Silver Spring, MDSkills
- Debt relief programs
- Client Relationship Management
- Financial analysis
- Live Transfer (LTR) Expertise
- High-Volume Case Handling
- Negotiation techniques
- Sales conversion techniques
- Rapport & Trust Building
- Compliance & Quality Assurance
Accomplishments
- Monthly Million-Dollar Closer
- Live Transfer (LTR)
- Placed 5th in Summer Slam
- Co-Captain
Certification
- ISSA Certified Personal Trainer (CPT)
- CPR/AED Certification
Timeline
Account Executive
National Debt Relief
02.2026 - 07.2026
Bartender
The Farm Brewery at Broad Run
04.2024 - 02.2026
Account Executive
National Debt Relief
06.2022 - 04.2024
Sales Manager
Smokey Shop Inc.
07.2017 - 06.2022
High School Diploma - undefined
Blake High School
Audio Engineering for Film & Television
Omega Studios’ School
Bachelor of Science - Kinesiology
Oregon State University