Edwin Canton

anaged high-volume personal injury caseload from intake through pre-litigation settlement, ensuring efficient case progression and maximum client recovery.

• Conducted client intake and initial case evaluations, gathering facts, insurance details, and liability information
• Reviewed and summarized medical records and bills to assess damages and establish treatment timelines, enhancing case preparation
• Communicated with insurance adjusters to open claims, provide documentation, and negotiate settlements
• Drafted and submitted demand packages, including liability analysis, medical summaries, and settlement justifications
• Identified liability issues and case value factors to assist attorneys in settlement strategy
• Negotiated property damage claims and coordinated vehicle repairs or total loss resolutions, ensuring client satisfaction and timely resolutions
• Ensured accurate documentation and case management using systems such as Filevine,

• Examined insurance policies to identify coverage details and engaged with insurance companies to secure documentation for efficient claims processing.
• Systematically gather, arrange, and scrutinize medical records and bills to gain a comprehensive understanding of the injuries sustained and the financial implications involved.
• Maintained organized case files, monitored critical deadlines, and assisted attorneys to ensure seamless case management.
• Oversaw insurance documentation

• Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, and opening claims with the appropriate insurance companies.
• Maintained confidential client files and other sensitive information with discretion and professionalism.
• Contacted clients to verify the accuracy of information and accident details provided, and input data into the database.
• Answered phones, addressing client inquiries and concerns to enhance client satisfaction.
• Sent letters of representation to involved parties, initiating legal representation for clients.

• Coordinated pick up of clients' damaged vehicles and properties to facilitate timely repairs.
• Collected detailed repair estimates from service providers to ensure accurate cost assessments.
• Verified vehicle location to prevent unnecessary storage fees.
• Responded to telephone calls and emails from customers or clients to answer questions or resolve problems.
• Communicated effectively with internal staff members as well as external staff to resolve issues quickly and efficiently.

• Coordinated transportation services for injured workers, utilizing stretcher and wheelchair vans to ensure timely assistance.
• Managed high volume of calls, ensuring professionalism and efficiency in multitasking.
• Resolved customer inquiries and complaints, applying strong problem-solving skills to enhance satisfaction.
• Proficiently utilized computer systems for data entry, tracking, and managing driver information.