Edwin Carrazco
Las Vegas,NV
Summary
Versatile and dependable professional with over a decade of experience across transportation, logistics, and administrative operations. Proven ability to manage complex scheduling, data entry, and customer support functions with accuracy, confidentiality, and efficiency. Skilled in providing exceptional client service, resolving issues proactively, and maintaining strong communication in fast-paced environments. Bilingual in English and Spanish, with a strong foundation in Microsoft Office, data management, and virtual collaboration tools. Seeking a position that values reliability, professionalism, and a commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Uber Driver/Lyft Driver
Lyft & Uber
10.2023 - Current
- Professional Uber Driver with a strong focus on customer service and safe passenger transport. Skilled in providing reliable, friendly, and efficient rides while maintaining a clean vehicle, ensuring comfort, and delivering excellent service that fosters trust and positive experiences for every rider.
- Navigated efficiently through various routes, optimizing time management and fuel consumption.
- Delivered exceptional customer service, ensuring positive rider experiences and high satisfaction ratings.
Commercial Truck Driver
10 Roads Express
10.2016 - 10.2023
- Subcontracted with the United States Postal Service, ensuring accurate delivery of federal mail.
- Maintained meticulous records and adhered to strict confidentiality protocols.
- Operated commercial vehicles safely across various routes, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
Commercial Truck Driver
Dion and Sons Inc
05.2014 - 10.2016
- Conducted hazmat fuel deliveries, including gasoline and diesel, to various customers. Additionally, facilitated wet hosing fuel services for customer fleets individually. Managed tanker refills at the refinery, adhering to specific order requirements.
- Managed cargo loading and unloading, optimizing space and weight distribution for efficiency.
- Communicated effectively with dispatch to coordinate route changes and delivery schedules.
Commercial Truck Driver
Owner Operator (Celadon)
02.2014 - 05.2014
- Executed timely delivery of dry loads to diverse clientele across the United States. Regrettably, necessitated vehicle sale due to a family emergency following my mother's cancer diagnosis, resulting in a brief tenure.
Commercial Truck Driver
Sal's Propane Inc.
07.2013 - 02.2014
- Performed hazmat propane gas deliveries to private customers, ensuring the safe and efficient refill of forklift tanks and commercial equipment on-site.
- Adhered to all traffic laws and safety protocols while navigating diverse road conditions.
- Trained new drivers on operational procedures and best practices for safe driving.
Collections Manager
HOME ACCEPTANCE CORPORATION
10.2010 - 07.2013
- Managed collections for delinquent accounts with a focus on accuracy and efficiency.
- Oversaw employee performance and conducted interviews for open positions.
- Led collections team to improve recovery rates through strategic process enhancements.
- Developed and implemented effective communication strategies for customer outreach and resolution.
Administrative Assistant
SYBE Medical Management
09.2009 - 09.2010
- Conducted data entry tasks with a high degree of accuracy.
- Provided administrative support through fax/email correspondence and phone communication.
- Managed scheduling and calendar coordination for multiple executives to enhance operational efficiency.
- Developed and maintained filing systems, ensuring easy access to critical patient and administrative documents.
Education
High School Diploma -
Bassett Senior High School
La Puente, CA06.2009
No Degree - Health Care Administration
Bassett High School/ LPVROP
Industry, CA06.2008
Skills
- Customer Service
- Communication Skills
- Data Management & Analysis
- Microsoft Office Suite (Word, Excel)
- Time Management
- Problem Resolution
- Organizational Skills
- Leadership & Supervising Experience
- Talent Acquisition & Recruiting
- Transportation & Logistics Management
- Route Optimization & Planning
- Account Management
- Negotiation & Sales Strategy Development
- Customer Relationship Management (CRM)
- Business Development
- Administrative Support
- Confidentiality & Compliance Protocols
- Performance Management
- Collaboration & Teamwork
- Computer Proficiency (Windows, Mac, iOS, ATS Systems)
- Time management
- Sales strategy development
- Customer relationship management
- Risk assessment
Certification
- Certified Medical Assistant September 2007 to Present Assisted physicians and nurses with patient examinations, vital signs, and medical documentation to ensure efficient patient flow Managed administrative duties including scheduling, patient records, and insurance verification with accuracy and confidentiality Provided compassionate patient care by preparing exam rooms, explaining procedures, and maintained a clean, safe clinical environment
- Health Insurance License Resident Producer License#4113896 May 2025 to May 2028 License Health Insurance Agent authorized to sell and service policies in NV. Assisting clients in selecting health coverage plans that best met their needs or budgets. Maintained compliance with all state regulations and continuous education requirements Built trusted relationships with clients through clear communication and product knowledge
- Commercials Driver's License Class A March 2025 to November 2032
Languages
Spanish - Fluent
Native or Bilingual
English - Fluent
Native or Bilingual
Timeline
Uber Driver/Lyft Driver
Lyft & Uber
10.2023 - Current
Commercial Truck Driver
10 Roads Express
10.2016 - 10.2023
Commercial Truck Driver
Dion and Sons Inc
05.2014 - 10.2016
Commercial Truck Driver
Owner Operator (Celadon)
02.2014 - 05.2014
Commercial Truck Driver
Sal's Propane Inc.
07.2013 - 02.2014
Collections Manager
HOME ACCEPTANCE CORPORATION
10.2010 - 07.2013
Administrative Assistant
SYBE Medical Management
09.2009 - 09.2010
High School Diploma -
Bassett Senior High School
No Degree - Health Care Administration
Bassett High School/ LPVROP