Summary
Overview
Work History
Education
Skills
Timeline
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Edwin Cuevas

Los Angeles,CA

Summary

Forward-thinking Operations Specialist bringing 5 years of expertise in an executive assistant role for businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Excel and dental software.

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

7
7
years of professional experience

Work History

Regional Assistant

Capital Dental Solutions
02.2021 - Current
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Identified objectives of Capital Solutions by analyzing feedback, observing consumers and collecting surveys.

Front Desk Receptionist

Ephemeral Tattoo
03.2020 - 02.2021
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.

Security Officer

North American Security
06.2017 - 07.2020
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Education

No Degree - Business

College of The Canyons
Valencia, CA

High School Diploma -

Canyon High School
Canyon Country, CA
06.2015

Skills

  • Microsoft Applications
  • Travel Arrangements
  • Report Creation
  • Staff Meetings
  • Departmental Support
  • Administrative Support
  • Personnel Scheduling
  • Communications Strategies
  • Calendar Maintenance
  • Business Correspondence
  • Microsoft Excel
  • PowerPoint Presentations
  • Large-Scale Events Planning
  • Network Maintenance
  • Troubleshooting and Diagnostics
  • Sales Support
  • Meeting Coordination
  • Project Coordination
  • File Management

Timeline

Regional Assistant

Capital Dental Solutions
02.2021 - Current

Front Desk Receptionist

Ephemeral Tattoo
03.2020 - 02.2021

Security Officer

North American Security
06.2017 - 07.2020

No Degree - Business

College of The Canyons

High School Diploma -

Canyon High School

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Edwin Cuevas