Edwin De' Leon Jr

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market and enterprise customers. Developed and managed overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

• Met or exceeded monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renewed customer contracts to protect and grow existing revenue streams.
• Maintained regular account contact to ensure positioning and alignment of Comcast Business Services.
• Initiate and deliver proposed solutions to meet the needs of the customer as it relates to Advanced Voice, Metro Ethernet, Security Solutions, and other Business Class products, as appropriate.
• Managed the cultivation, execution and delivery of sales and services to local, regional, national, and international accounts in the Enterprise and mid-market segment.
• Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans to meet account needs and an overall strategy to optimize sales and retention opportunities.
• Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-Level personnel.
• Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division, and Corporate sales, service, and operational goals and objectives.
• Consistent exercise of independent judgment and discretion in matters of significance.

• Led cross-functional teams to develop strategic account plans enhancing client satisfaction.
• Managed key client relationships, ensuring alignment with business objectives and service delivery standards.
• Streamlined communication processes between client stakeholders and internal teams to improve project outcomes.
• Mentored account managers, fostering professional development and enhancing team performance.
• Developed and delivered presentations to executive leadership, showcasing account performance and strategic initiatives.
• Developed long-lasting client relationships by providing exceptional customer service and support.
• Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
• Prospected for new customer opportunities with high efficiency.
• Managed existing Small to Medium sized business accounts.

Engaged in sales and consultation for diverse projects, spanning music videos, film productions, and luxury brand marketing and communication strategies. Proficient in navigating digital platforms and distribution channels. Demonstrated expertise in project management, strategy development, and process optimization. Orchestrated effective communication triage among production companies, brands, and investors to ensure alignment and satisfaction. Approved production design and financial allocations, overseeing the entire production process across various departments. Maintained strict budget adherence for productions/projects and successfully managed teams exceeding 100 individuals.

• Produced high-quality multimedia content for diverse platforms, enhancing audience engagement and brand visibility.
• Developed and implemented strategic marketing campaigns to promote client projects effectively.
• Collaborated with clients to define project objectives, ensuring alignment with their vision and goals.
• Managed all aspects of production, including budgeting, scheduling, and resource allocation to optimize workflow.

• Developed and executed annual communications and marketing strategies aligning with ICGC's mission and overarching goals.
• Track key performance indicator to evaluate the success of campaigns, providing regular reports to the board of directors, and donors.
• Created systems and operations structure based on national and international initiatives for governmental and nongovernmental channels.
• Facilitated training workshops for staff on effective communication practices and media interactions.
• Collaborated with stakeholders to integrate sustainability messaging across all communications channels.
• Fostered development of interns and junior staff.
• Development of educational materials for K-12 and University organizations.
• Coordinated globally with infrastructure and sustainability engineers and the board to drive mission objectives across all channels and regions.
• Worked with organization on project term basis to assist in funding of multiple 3rd world country development plans.

• Led daily sales operations, ensuring optimal team performance and customer satisfaction.
• Trained and mentored staff on sales techniques and product knowledge to enhance service quality.
• Implemented inventory management processes, improving stock accuracy and reducing discrepancies.
• Coordinated promotional events, driving customer engagement and increasing foot traffic.
• Conducted performance evaluations, providing constructive feedback to foster professional development.
• Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
• Consistently met or exceeded quarterly sales targets, contributing to overall company success.
• Attended industry conferences to network with potential clients and stay informed about relevant market trends.
• Championed a culture focused on continuous learning by sharing knowledge across teams and encouraging professional development opportunities.
• Boosted team morale by creating an inclusive work environment that encouraged collaboration and open communication.
• Prior to 2011, worked as a electronics sales representative.