Summary
Overview
Work History
Education
Skills
Timeline
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Edwin Gutierrez

King Of Prussia,Pennsylvania

Summary

Has been ranked top in sales consistently for Gucci, Burberry and Coach. Multi-lingual and can communicate in English, Korean, and Spanish. Drove positive results in sales and repeat business by adhering to company standards while promoting positivity and teamwork. Experienced in management within fast-paced environments with over 20 employees at a time. Regularly conducted merchandising for store seasonal and promotional changes.

Overview

9
9
years of professional experience

Work History

Client Advisor

Gucci
King of Prussia, Pennsylvania
08.2020 - Current
  • Am ranked number one in sales and have been consistently
  • Built and kept strong professional relationships with clients for repeat appointments and business
  • Developed and planned strategies to present to our team that promotes sales growth and client satisfaction
  • Preserved a high NPS (Net Promoter Score; Reviews) by providing clients with a positive in-store encounter, while also following up and maintaining communication

Assistant Manager

Gap Inc
Atlantic City, NJ
12.2018 - 06.2019
  • Executed store business plans to achieve daily performance goals.
  • Ensured that operational processes were in place and analyzed business results to determine necessary actions to deliver on objectives.
  • Taught and coached behaviors to brand Specialists and Sales Associates to cultivate a high performing team.
  • Drove results with maintained focus on priorities by utilizing what was learned through thoughtful and timely feedback from the sales team.
  • Processed employee payroll and work schedules by utilizing company software and Microsoft Office software.
  • Audited all safes, registers and store department areas to maintain company standard.

Store Operations

Louis Vuitton
Atlantic City, NJ
11.2017 - 01.2018
  • Worked closely with management to ensure that the store continued positive progression.
  • Worked alongside staff to assist in entire sales/close sales, or to provide help where needed.
  • Gave assistance with item repairs and incoming shipment.
  • Kept track of store inventory and organization.

Sales Associate

Burberry
Atlantic City, NJ
02.2016 - 01.2017
  • Was ranked number one in sales while being a part-time employee.
  • Multi-tasked during high volume periods such as during VIP events, weekends, and holidays.
  • Kept track of client information ie; last transactions, birthdays, favorite items, etc in order to build professional relationships.
  • Provided an elevated and timely service for appointments and walk-in clients alike.

Seller

Coach
Atlantic City, NJ
04.2015 - 03.2016
  • Was ranked number one in sales every month during my employment.
  • Had the duties of selling product as well as providing back of house support.
  • Trained and recruited new employees.

Pharmacy Technician

Rite Aid
Egg Harbor City, NJ
01.2015 - 01.2016
  • Worked alongside pharmacists and used medication input software to safely dispense medication.
  • Entered and kept track of patient profiles, prescriptions information, and insurance data.
  • Answered phone calls from insurance departments or customers in order to withhold or to process prescriptions.
  • Provided cashier support for the Pharmacy store and drive-thru lines

Education

Associate of Science - Biology

Atlantic Cape Community College
Mays Landing, NJ
12.2019

High School Diploma -

Absegami High School
Galloway, NJ

Skills

  • Multi-lingual with advanced proficiency in Korean and Spanish
  • KPI focused to drive overall results not only pertaining to sales numbers
  • Customer centric in order to consistently provide clients with a memorable experience
  • Experienced in high volume environments
  • Knowledgeable in numerous positions such from sales associate, back of house support, marketing, training, and management
  • Familiar with software that pertains to managing payroll and company expenses
  • Strong knowledge of Microsoft Office and PowerPoint
  • Results-oriented

Timeline

Client Advisor

Gucci
08.2020 - Current

Assistant Manager

Gap Inc
12.2018 - 06.2019

Store Operations

Louis Vuitton
11.2017 - 01.2018

Sales Associate

Burberry
02.2016 - 01.2017

Seller

Coach
04.2015 - 03.2016

Pharmacy Technician

Rite Aid
01.2015 - 01.2016

Associate of Science - Biology

Atlantic Cape Community College

High School Diploma -

Absegami High School

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Edwin Gutierrez