Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Hernandez

Orlando,FL

Summary

Extensive experience at SeaWorld Parks & Resorts, specializing in ride operations and safety monitoring. Experienced with customer service and emergency procedures, ensuring guest safety and satisfaction. Demonstrated strong work ethic and excellent communication, leading to a significant improvement in operational efficiency and guest experience. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

1
1
year of professional experience

Work History

Ride Operator

SeaWorld Parks & Resorts
11.2023 - Current

Ride Operator: Answering Guest Questions, Getting Guest into a raft while in a moving platform, Grouping guest, Unloading Guest from Raft. Helping Guest with certain disabilities into the raft, Ensure guests meet ride admission requirements, looking over cameras for certain restrictions that aren't allowed while riding, Garbage Duties after closing and complaint handling.

Education

Lake Buena Vista High School
Orlando, FL

Skills

  • Customer Service
  • Safety Monitoring
  • Emergency evacuation procedures
  • Ride operations
  • Safety Procedures
  • Emergency Procedures
  • Operations Monitoring
  • First Aid Training
  • Strong Work Ethic
  • Ride Loading and Unloading

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Ride Operator

SeaWorld Parks & Resorts
11.2023 - Current

Lake Buena Vista High School

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Edwin Hernandez