Edwin J. Gomez Andrade
Dick’s Sporting Goods
Eugene,OR
4
years of professional experience
Experience at DICK'S Sporting Goods has cultivated a diverse skill set, including multitasking, order picking and separation, as well as effective labeling and merchandising of new products. Thriving in high-pressure environments has honed the ability to maintain efficiency and accuracy in fast-paced situations. Proficiency in these areas provides a strong foundation for delivering exceptional customer service and operational excellence. Additionally, developed troubleshooting skills extend beyond bicycles to effectively address customer inquiries and issues, ensuring a positive shopping experience.
Work History
Bike Technician
4 Years- Provide genuine customer service to ensure positive customer experience.
- Welcome and direct visitors as they walk into the store.
- Answer and redirect customer calls to the appropriate department.
- Ensures clean workplace and makes sure all areas meet store policy by stocking shelves, adjusting prices, etc.
- Maintain records and inventory of equipment throughout the Fitness Department.
- Promote bike and fitness equipment sales, warranty plans, Scorecard (loyalty program), and other seasonal promotions.
- Build and repair bikes, and assist with assembly of exercise equipment.
- Takes an all-hands-on deck approach to support the team across the store.
- Pick and pack orders for customers.
Education
Bachelor of Science - Biology
High School Diploma
Skills
Bilingual: fluent in Spanish
2 years of Customer Service
Proficient in Microsoft Office and Outlook
Ability to adapt to new environments and work as a team
Languages
Spanish
Professional Working
Timeline
Bike Technician
Dick’s Sporting Goods
06.2022 - CurrentRead More
University of Oregon
Bachelor of Science from Biology
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Canyon High School
High School Diploma
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