Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Jollas

Centereach,NY

Summary

Skilled in food safety and customer service management, I leveraged my expertise at Jefferson Ferry to enhance service quality and team performance. My proactive approach and problem-solving skills led to significant improvements in operational efficiency and customer satisfaction, showcasing my ability to thrive in fast-paced environments and build strong relationships. I have experienced with computers and software. Skills in communication via phone call or email.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

Jefferson Ferry
05.2024 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Provide service to the residents

Private Artist

Self Employed Web
09.2022 - Current
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Contributed to creative process through original ideas and inspiration.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Design costume clothing for clients
  • Computer skills
  • Communicating with clients via email and telephone

McDonald Associate

Hunter Enterprises
05.2021 - 05.2024
  • Greeted customers and offered assistance for increased customer satisfaction.

Tutor

Self Employed Web
09.2021 - 09.2023
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Personal tutor in the field of high school level biology and human anatomy

Shift Manager

McDonald's Restaurant
08.2022 - 06.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Sever

El Rey Del Taco
03.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dishwasher

Unidine
01.2022 - 06.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Cashier

7-eleven
01.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Ward Melville Senior High School
East Setauket, NY
06.2022

Skills

Food safety knowledge

Languages

Spanish
Native or Bilingual

Timeline

Hospitality Worker

Jefferson Ferry
05.2024 - Current

Private Artist

Self Employed Web
09.2022 - Current

Shift Manager

McDonald's Restaurant
08.2022 - 06.2023

Sever

El Rey Del Taco
03.2022 - 06.2023

Dishwasher

Unidine
01.2022 - 06.2023

Tutor

Self Employed Web
09.2021 - 09.2023

McDonald Associate

Hunter Enterprises
05.2021 - 05.2024

Cashier

7-eleven
01.2021 - 04.2022

Ward Melville Senior High School

Similar Profiles

CREATE PROFILE
Edwin Jollas