Edwin Juares
Los Angeles,CA
Summary
Dynamic Service Technician with extensive experience, excelling in diagnostic troubleshooting and equipment maintenance. Proven track record of enhancing customer satisfaction through effective problem resolution and quality assurance. Skilled in fluid checks and component replacement, consistently delivering reliable service and ensuring operational safety.
Overview
10
10
years of professional experience
Work History
Service Technician
Triple AAA
Anaheim, CA
05.2024 - Current
- Responded quickly to emergency calls from clients needing immediate assistance.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Adhered to quality assurance procedures during every stage of the service process.
- Collaborated with team members to complete projects efficiently and effectively.
- Inspected equipment for proper operation and safety hazards prior to use.
- Diagnosed problems and determined solutions for various customer issues.
- Adhered strictly to manufacturer's instructions when installing replacement parts or components.
- Checked fluid levels including oil, coolant, transmission fluid, brake fluid, power steering fluid and topped off as needed.
- Conducted inspections of vehicles to identify mechanical issues and safety hazards.
Service Center Technician
Jiffy Lube
Los Angeles, CA
01.2021 - 03.2024
- Operated specialized diagnostic tools used to identify system faults.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Replaced defective components or parts as needed.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
Construction Worker
Estrada's Flooring
Los Angeles, CA
09.2015 - 12.2020
- Resolved customer complaints related to flooring installations promptly.
- Checked finished installations for accuracy and quality assurance purposes.
- Worked with a variety of tools including saws, hammers, drills, screwdrivers.
- Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
- Ensured proper alignment of boards during installation process.
- Prepared surfaces for installation by cleaning and leveling them.
- Measured and cut flooring materials to fit the dimensions of each room.
- Organized supplies into appropriate containers prior to beginning projects.
Education
High School Diploma -
Animal South
Los Angeles06-2014
Some College (No Degree) -
Los Angeles Southwest College
Los Angeles, CASkills
- Equipment maintenance
- Diagnostic troubleshooting
- Quality assurance
- Fluid checks
- Component replacement
- Customer service
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Service Technician
Triple AAA
05.2024 - Current
Service Center Technician
Jiffy Lube
01.2021 - 03.2024
Construction Worker
Estrada's Flooring
09.2015 - 12.2020
High School Diploma -
Animal South
Some College (No Degree) -
Los Angeles Southwest College
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