EDWIN KONGO

As a full-time Sales Associate, I consistently exceeded sales targets through strategic client engagement, product knowledge expertise, and exceptional customer service. Skilled in building rapport and cultivating lasting relationships with clients, I effectively identified their needs and preferences to provide tailored recommendations and drive sales conversions.

• Evaluated technical knowledge of assigned personnel to determine training requirements; developed and executed a training plan to improve performance within the section; proven track record in team growth and performance
• Conducted individualized career development to ensure personnel achieved and set career-based goals; conducted semi-annual follow-up meetings to ensure personnel were on track to meet career goals
• Improved efficiency and effectiveness of organizational maintenance processes by managing maintenance management systems, resulting in streamlined operations and reduced downtime
• Managed interfaces between supply and maintenance data systems, resulting in efficient resource allocation
• Managed inspections and assessments, ensuring compliance with regulatory standards and operational readiness, identifying areas for improvement, and implementing corrective actions to enhance performance and reduce risks
• Prepared schedules and reports, ensuring accurate record-keeping and timely completion of maintenance tasks
• Coordinated 3M training for personnel, improving maintenance proficiency and adherence to operating procedures

• Managed and evaluated shipboard engineering programs; recognized engineering systems and components external to the propulsion plant; evaluated operating conditions and made recommendations to senior leadership
• Carried out administrative duties, including performance appraisals, training and job qualification completion, maintenance management, personnel records management, resource management, and policy implementation
• Ensured new and existing personnel are trained on company policies and guidelines and performed within the accepted standards, increasing operational efficiency and enhancing the work environment for all personnel