Edwin Lopez

As a Service Advocate in Target I carry out daily tasks to ensure a clean and presentable work place inviting our Guests to a welcoming visit. I handle all returns in store to ensure our Guests have a quick fast easy and enjoyable return experience, I am tasked with the judgement call on what i feel is right on any given return or exchange as well as being knowledgeable with all of our in store return and price match policies. Among returns as a service advocate i pick up phone calls for every department and redirect everyone to their correct departments as well as answer Guest service related questions, I am tasked with making store overhead announcements and I am also expected to greet every Guest on a daily basis in a fun and welcoming manner, because of my work experience and quick learning I'm also expected to help assist in other departments of need.