EDWIN NYAGBEDZI
The Bronx,NY
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Ashfoam North Industrial
05.2018 - 12.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Assisted in creating displays to promote products.
- Fostered relationships with customers to expand customer base and retain business.
Salesperson
Electroland Gh
09.2015 - 04.2018
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
Associate of Applied Science - Marketing
CAPE COAST TECHNICAL UNIVERSITY
CAPE COAST04-2014
Skills
- Complex Problem-Solving
- Visual Merchandising
- Merchandising Proficiency
- Processing Payments
- Product Management and Pricing
- Fitting Room Maintenance
- Product Merchandising
- Customer Needs Assessment
- Opening and Closing Procedures
- Cash Handling
Accomplishments
- Sales Assistant of the Year, Awarded for record-breaking sales in 2018
Timeline
Sales Assistant
Ashfoam North Industrial
05.2018 - 12.2023
Salesperson
Electroland Gh
09.2015 - 04.2018
Associate of Applied Science - Marketing
CAPE COAST TECHNICAL UNIVERSITY
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