Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Monica Hammons

Quincy,Washington

Summary

At CMI Orchards, I excelled as a Sales Assistant, leveraging my expertise in customer relations and complex problem-solving to enhance client satisfaction and streamline sales processes. My proactive approach and professional demeanor contributed to a significant increase in business referrals and long-term customer loyalty, demonstrating my commitment to continuous improvement and goal achievement. Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience

Work History

Sales Assistant

CMI Orchards, LLC. CMI Orchards
01.2015 - 08.2023
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Communicated orders to warehouses, scheduling carriers for pickup.
  • Checked with customers after sales to determine satisfaction and offer additional services.
  • Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
  • Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
  • Maintained detailed records of client interactions, ensuring accurate information sharing across all relevant departments within the organization.
  • Facilitated successful contract negotiations, securing favorable terms for both the company and its clients.
  • Managed a diverse team of junior sales assistants, providing coaching and professional development opportunities.
  • Established strong rapport with prospective clients through strategic networking efforts, leading to increased business referrals.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Built relationships with customers and community to promote long term business growth.
  • Developed, maintained and utilized diverse client base.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

High School Diploma -

Quincy High School
Quincy, WA
06.1993

Skills

  • Customer Relations
  • Goal-Oriented
  • Complex Problem-Solving
  • Customer Needs Assessment
  • Sales Presentations
  • Follow-up care
  • Attention to Detail
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Professionalism
  • Time management abilities
  • Continuous Improvement
  • Written Communication
  • Professional Demeanor
  • Problem-solving aptitude
  • Order Processing
  • Interpersonal Communication
  • Goal Setting
  • Team building
  • Cold-calling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Sales Assistant

CMI Orchards, LLC. CMI Orchards
01.2015 - 08.2023

High School Diploma -

Quincy High School

Similar Profiles

CREATE PROFILE
Monica Hammons