Edwin Ortega
Lawrence,MA
Summary
Dynamic and dedicated professional with experience at Best Buy, excelling in customer engagement and technical support. Proven ability in community service and teamwork, successfully organizing outreach events and enhancing participation. Skilled in digital literacy and problem-solving, fostering collaboration to achieve impactful results in diverse environments.
Overview
1
1
year of professional experience
Work History
Student Volunteer
Greater Lawrence Technical
10.2025 - Current
- Assisted in organizing community outreach events to promote technical education opportunities.
- Supported instructors in classroom activities, enhancing student engagement and learning experiences.
- Collaborated with peers to develop educational materials for various technical programs.
- Participated in safety training sessions, ensuring compliance with workplace regulations and protocols.
Advisor
Best Buy
05.2025 - Current
- Assisted customers in product selection through knowledgeable recommendations and active listening.
- Managed inventory levels by conducting regular stock checks and reporting discrepancies to management.
- Provided technical support for customer inquiries regarding product features and functionalities.
- Collaborated with team members to maintain a clean and organized sales floor environment.
- Adapted quickly to new products and promotions, ensuring accurate information dissemination to customers.
- Engaged in problem-solving activities to address customer complaints effectively, improving service quality.
Volunteer
Bread and Roses
07.2025 - 08.2025
- Assisted in organizing community events to increase engagement and participation.
- Collaborated with team members to implement outreach programs for local residents.
- Supported logistical planning, including venue setup and materials preparation.
- Engaged with volunteers to foster teamwork and improve communication efforts.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Greater Lawrence Technical
Andover, MASkills
- Community service
- Team collaboration
- Creativity and innovation
- Social interaction
- Food distribution
- Event participation
- Job training
- Environmental awareness
- Digital literacy
- Teamwork and collaboration
- Friendly and professional
Accomplishments
Took college programs early on to get an idea of what i need to work on and get the most feedback possible before stepping into a environment that is different then what is used to
Timeline
Student Volunteer
Greater Lawrence Technical
10.2025 - Current
Volunteer
Bread and Roses
07.2025 - 08.2025
Advisor
Best Buy
05.2025 - Current
High School Diploma -
Greater Lawrence Technical