Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Panjon

Ossining,NY

Summary

Dedicated security professional with extensive experience at Trump National Golf Club Westchester, adept in CCTV monitoring and conflict resolution. Proven track record of enhancing guest safety and satisfaction through vigilant surveillance and exceptional customer service. A dependable team player committed to maintaining a secure environment while effectively addressing concerns.

Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Professional server with substantial background in hospitality. Known for strong team collaboration and adaptability to changing needs. Skilled in customer service, order accuracy, and efficient table management. Dependable and focused on delivering exceptional dining experiences.

Hospitality professional with knack for delivering excellent customer experiences in fast-paced environments. Known for teamwork and adaptability, ensuring smooth service operations. Possesses excellent communication skills and friendly demeanor valued by employers.

Experienced with customer service in high-demand environments. Utilizes multitasking abilities to manage multiple tables and special requests seamlessly. Track record of maintaining friendly and professional demeanor to enhance guest satisfaction.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Security Guard

Trump National Golf Club Westchester
Briarcliff Manor, NY
02.2023 - Current
  • Monitored premises to ensure safety and security of guests and staff.
  • Conducted regular patrols to detect and deter suspicious activities.
  • Operated surveillance equipment to maintain situational awareness.
  • Assisted in emergency response protocols during incidents or threats.
  • Documented daily activities and incidents in detailed reports.
  • Collaborated with local law enforcement during security breaches or emergencies.
  • Enforced club policies and regulations to maintain a secure environment.
  • Provided exceptional customer service while addressing guest inquiries or concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.

Food Waiter

Mayas Taqueria
Briarcliff Manor, NY
06.2022 - 02.2023
  • Provided exceptional customer service by taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Demonstrated knowledge of menu items to guide customers in their selections.
  • Managed cash register operations, processing payments accurately and efficiently.
  • Handled customer complaints professionally, enhancing overall dining experience.
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Supported management team during high-volume events such as holidays or private parties by coordinating large groups'' seating arrangements.
  • Trained new waitstaff members in standard operating procedures while offering mentorship and guidance throughout their training period.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Food and Beverage Waiter

Carvin Jamaican
Ossining, NY
07.2021 - 08.2022
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted customers with menu selections and dietary preferences.
  • Processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Resolved customer complaints effectively, enhancing guest satisfaction.
  • Trained new staff on service standards and operational procedures.
  • Demonstrated attention to detail when handling special dietary requests or allergy-related concerns from customers.
  • Handled high-pressure situations with grace, effectively addressing customer concerns and resolving issues.
  • Managed reservations effectively using reservation software tools while accommodating walk-in guests when possible.
  • Participated in regular staff meetings for continuous improvement in service standards across the restaurant.
  • Assisted in training new waitstaff, sharing industry knowledge and best practices to improve overall team performance.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

No Degree - Sales And Marketing

Westchester Community College
Valhalla, NY

High School Diploma -

Ossining High School
Ossining, NY
06.2021

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Workplace safety
  • Work ethic
  • Punctuality
  • CCTV monitoring
  • English fluency
  • Event security
  • Guard post rotation
  • De-escalation techniques
  • Language fluency
  • Conflict resolution
  • Visitor management
  • Team player
  • Honest and dependable
  • Customer service focus
  • Allergy awareness
  • Table setting
  • Efficient organization
  • Cultural sensitivity
  • Salesmanship
  • Cash handling
  • Accurate money handling
  • Menu presentation
  • Menu memorization
  • VIP support
  • Customer service
  • Menu item recommendation
  • Effective customer upselling
  • Meal recommendations
  • Positive and professional
  • Food allergy awareness
  • Adaptable and flexible
  • Cool under pressure
  • Hospitality best practices

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Security Guard

Trump National Golf Club Westchester
02.2023 - Current

Food Waiter

Mayas Taqueria
06.2022 - 02.2023

Food and Beverage Waiter

Carvin Jamaican
07.2021 - 08.2022

No Degree - Sales And Marketing

Westchester Community College

High School Diploma -

Ossining High School
Edwin Panjon