Edwin Perez-lewis
Chick-fil-A
Pinnacle,NC
1
Certification
1
year of professional experience
Detail-oriented team player with a commitment to high standards and exceptional customer service. Experienced in quickly adapting to changing demands while ensuring compliance with health and safety regulations, and ready to enhance team performance.
Work History
Team Member
7 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in food preparation and assembly, ensuring adherence to quality standards.
- Maintained cleanliness of dining area, contributing to positive customer experiences.
- Operated kitchen equipment safely, following operational procedures and safety protocols.
- Collaborated with team members to optimize workflow during peak service times.
- Adapted quickly to changing demands in a fast-paced environment, enhancing efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payments for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Crew Member
3 Months- Reconciled receipt totals, cash and credit payments to address shortages.
- Prepared salads, soups and sandwiches for customers.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
No Degree - High School Diploma
- Honor Roll Fall 2025 / Spring 2026
- 3.89 GPA
Skills
Customer service
Cash handling
Attention to detail
Cleaning
Workplace safety
Flexible schedule
Heavy lifting
Availability flexibility
Teamwork and collaboration
Problem-solving
Following instructions
Efficient task management
Physical endurance
Continuous improvement mindset
Accomplishments
- helped complete "FSA" or Food Safety Analysis
- achieved multiple recognitions in the All-County Honors Choir
Certification
- OSHA 10 Construction Certification
- Valid NC Drivers License
Timeline
Team Member
Chick-fil-A
03.2026 - CurrentRead More
Crew Member
Homeplace Recreational Park
05.2025 - 08.2025Read More
East Surry High School
No Degree from High School Diploma
Read More