Edwin Rivera
New York,NY
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cayuga Centers
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables, and accessories to provide a safe environment.
- Managed 30 to 60 patients a day
Medical Secretary
Cayuga Centers
10.2021 - 07.2023
- Prioritized calls through screening, transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records before appointment schedule.
- Maintained equipment and inventory records.
- I took inventory and submitted a list of equipment needs.
- Managed insurance claims and bills of over 100+ patients
Front Desk Staff
NYC H+H Hospitals: Gotham
03.2021 - 09.2021
- Worked front desk for the Covid-19 Testing Center at Gotham Health
- Registration using Epic
- Patient Transfer
- File Keeping
- Managed up to 90-100 patient registrations a day
Administrative Assistant
One Medical
08.2019 - 11.2020
- Administrative Assistant with a ride arrange of duties, most importantly
- Executed Prior Authorizations for patients with almost a 95% approval rate
- Medical Billing issues
- Handling and maintaining lab specimens
- Keeping medical records up to date
- Managing Specialty appointments and ordering RXs for patients
- Floated to more than 7 offices when needed all over NYC
Education
Associate of Arts - Music
Naugatuck Valley Community College
Waterbury, CTCertification - Medical Assistant
Royal Learning Institute
New York, NY05-2023
High School Diploma -
Kennedy High School
Waterbury06-2010
Skills
- HIPAA Compliance Expertise
- Patient Appointment Management
- Service Excellence
- Proficient in Medical Terminology
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- Reliable team player
- CPR
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
Accomplishments
- Recognized for outstanding dedication to patient care.
- Mentored junior staff on new radiological equipment operation.
- Resolved product issue through consumer testing.
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Cayuga Centers
07.2023 - Current
Medical Secretary
Cayuga Centers
10.2021 - 07.2023
Front Desk Staff
NYC H+H Hospitals: Gotham
03.2021 - 09.2021
Administrative Assistant
One Medical
08.2019 - 11.2020
Associate of Arts - Music
Naugatuck Valley Community College
Certification - Medical Assistant
Royal Learning Institute
High School Diploma -
Kennedy High School
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