Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Edwin Rivera

New York,NY

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cayuga Centers
07.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Adhered to cleaning protocol for EKG machine, Holter cables, and accessories to provide a safe environment.
  • Managed 30 to 60 patients a day

Medical Secretary

Cayuga Centers
10.2021 - 07.2023
  • Prioritized calls through screening, transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records before appointment schedule.
  • Maintained equipment and inventory records.
  • I took inventory and submitted a list of equipment needs.
  • Managed insurance claims and bills of over 100+ patients

Front Desk Staff

NYC H+H Hospitals: Gotham
03.2021 - 09.2021
  • Worked front desk for the Covid-19 Testing Center at Gotham Health
  • Registration using Epic
  • Patient Transfer
  • File Keeping
  • Managed up to 90-100 patient registrations a day

Administrative Assistant

One Medical
08.2019 - 11.2020
  • Administrative Assistant with a ride arrange of duties, most importantly
  • Executed Prior Authorizations for patients with almost a 95% approval rate
  • Medical Billing issues
  • Handling and maintaining lab specimens
  • Keeping medical records up to date
  • Managing Specialty appointments and ordering RXs for patients
  • Floated to more than 7 offices when needed all over NYC

Education

Associate of Arts - Music

Naugatuck Valley Community College
Waterbury, CT

Certification - Medical Assistant

Royal Learning Institute
New York, NY
05-2023

High School Diploma -

Kennedy High School
Waterbury
06-2010

Skills

  • HIPAA Compliance Expertise
  • Patient Appointment Management
  • Service Excellence
  • Proficient in Medical Terminology
  • Vital sign monitoring
  • EMR / EHR
  • Phlebotomy
  • Reliable team player
  • CPR
  • Laboratory specimen collection
  • Professionalism and ethics
  • Insurance verification

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Mentored junior staff on new radiological equipment operation.
  • Resolved product issue through consumer testing.

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Cayuga Centers
07.2023 - Current

Medical Secretary

Cayuga Centers
10.2021 - 07.2023

Front Desk Staff

NYC H+H Hospitals: Gotham
03.2021 - 09.2021

Administrative Assistant

One Medical
08.2019 - 11.2020

Associate of Arts - Music

Naugatuck Valley Community College

Certification - Medical Assistant

Royal Learning Institute

High School Diploma -

Kennedy High School
Edwin Rivera