Mara Majzun
Canton
Summary
Proactive and caring worker with alot of years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Providing the correct solutions to a handling a tough situation. Also providing the correct care based on the business itself, i believe in a companies success is based on the customer service being given and the care being given . Im here to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
canton pediatrics
canton
11.2024 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate patient records using electronic health record systems.
- Conducted vital sign checks and documented patient information promptly.
- Educated patients on treatment plans and medication usage effectively.
Child Care Teacher
Friendship Child Care Center
03.2022 - Current
- Increased student participation by implementing creative and interactive learning activities.
- Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Manager
Win Zone
10.2013 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Medical Billing and Coding
Emergency Medical Transport
03.2013 - 03.2016
- Provided medical billing and coding duties.
- operated EMR systems
- input data of transportations
- medical coding
- billing
- posting checks
- EOB
- denial letters
- collections
- customer relations to ensure we have the correct information to bill for ambulance/ambulette runs
- medicaid/ medicare
- insurance claims
- insurance verifications
Crew / Manager
Mcdonalds
08.2011 - 04.2014
- Improved team efficiency by implementing streamlined scheduling and task assignment processes.
- Enhanced customer satisfaction by consistently ensuring fast, friendly, and accurate service.
- Reduced employee turnover rate with effective training programs and regular performance evaluations.
- Increased sales through targeted upselling techniques and staff incentives for achieving goals.
Education
Some College (No Degree) - Medical Assistant
Ross College
Canton Ohio 10-2024
STNA Certificate - STNA
ACE Medical
Canton Ohio 05.2017
Diploma - Diploma
Choices Alternative School
Canton, OH01.2012
Skills
- Conflict Mediation
- Meal Preparation
- Group Instruction
- Toilet Training
- Social Development
- Behavior Management
- Curriculum Planning
- Childcare Regulations Compliance
- Child Development Knowledge
- Classroom Organization
- Insurance verification understanding
- Claims processing experience
- Strong communication skills
- Patient confidentiality practices
- Organizational skills
- Electronic health records proficiency
- Medical office administration
- Medicare and Medicaid regulations
- Medical billing software fluency
- Healthcare reimbursement systems
- Team collaboration aptitude
- HIPAA compliance expertise
- Diagnostic coding accuracy
- Fall Prevention
- Bathing Assistance
- Ambulation Assistance
- Personal Hygiene
- Basic Life Support
- Positioning Patients
- Preparing Meals
- Trustworthy Companion
- Collecting Vital Signs
- Patient Relationship Building
- Activity Planning
- Patient Assessments
- EMR / EHR
- Reliable Team Player
- Tube Feedings and Medications Familiarity
- Light Housekeeping
- Compassionate
- Meal Planning
- Supporting Personal Needs
- CNA Certification
- Patient Observation
Timeline
Medical Assistant
canton pediatrics
11.2024 - Current
Child Care Teacher
Friendship Child Care Center
03.2022 - Current
Manager
Win Zone
10.2013 - Current
Medical Billing and Coding
Emergency Medical Transport
03.2013 - 03.2016
Crew / Manager
Mcdonalds
08.2011 - 04.2014
Some College (No Degree) - Medical Assistant
Ross College
STNA Certificate - STNA
ACE Medical
Diploma - Diploma
Choices Alternative School