Edwin R. Maguire jr.
Surprise,AZ
Summary
Skilled professional with deep expertise in membership management, ready to drive impactful results. Strong focus on team collaboration and adaptability to changing needs ensures reliability. Adept at fostering member engagement, building relationships, and implementing strategic initiatives. Known for excellent communication skills, problem-solving abilities, and results-driven mindset.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Membership Executive
American Express
08.2016 - Current
- Coordinate day to day activities and transactions for high profile Centurion Members.
- Provided exceptional customer service to address member concerns or complaints promptly, maintaining overall satisfaction levels.
- Work alongside 12 Membership Managers and compile data on 250 clients daily to maintain value for a high dollar membership and maintain top tier white glove servicing.
Operations Manager
Avis Budget Group
05.2011 - 08.2016
- Responsible for multiple work groups at Sky Harbor Airport in Phoenix Az
- Assisted with sales and management of fleet, working with over 100 employees and managers.
- Spent much of tenure in the Preferred booth and interacting with Preferred members and Chairman.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Certificate - Hospitality Management
Hub University
Parsippany, NJ04.2001
High school diploma - College Preparation
Windham High School
Windham Maine06.1992
Skills
- Leadership qualities
- De-escalation skills
- Listening Skills
- Problem-solving abilities
- Multitasking
Certification
Hub University- Hospitality Management Trainning Certificate
Timeline
Membership Executive
American Express
08.2016 - Current
Operations Manager
Avis Budget Group
05.2011 - 08.2016
Certificate - Hospitality Management
Hub University
High school diploma - College Preparation
Windham High School
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