Edwin Rosario Jr
Yonkers ,NY
Summary
Hard-working professional with 4.5+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and service delivery. Aiming to leverage my skills to successfully fill the best role at your company.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Instacart Shoppers
08.2023 - Current
- Delivered packages efficiently, ensuring timely arrival while adhering to route schedules.
- Maintained vehicle cleanliness and functionality, performing routine inspections and minor repairs.
- Navigated various delivery routes using GPS technology to optimize travel time and fuel efficiency.
- Communicated effectively with customers, addressing inquiries and resolving issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Grocery/Deli Clerk
Morton Williams Supermarket
03.2020 - 07.2023
- Prepared and served deli products, ensuring quality and freshness for customer satisfaction.
- Operated deli equipment, maintaining safety standards and cleanliness protocols.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance their experience.
- Collaborated with team members to streamline workflow and improve service efficiency during peak hours.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared salads, soups and sandwiches for customers.
Driver
Johns gourmet food service
08.2018 - 10.2019
- Obey traffic laws and follow established traffic and transportation procedures.
- Report any mechanical problems encountered with vehicles.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Load and unload trucks, vans, or automobiles.
- Turn in receipts and money received from deliveries.
- Read maps and follow written or verbal geographic directions.
Assistant Manager
KOBEYAKI
04.2018 - 03.2019
- Supervise and participate in kitchen and dining area cleaning activities.
- Estimate ingredients and supplies required to prepare a recipe.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
Deli Clerk
New York Best Deli & Grill
02.2016 - 06.2018
- Accept payment from customers, and make change as necessary.
- Clean and organize eating, service, and kitchen areas.
- Communicate with customers regarding orders, comments, and complaints.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
- Monitor and order supplies or food items and restock as necessary to maintain inventory.
- Serve food and beverages to guests at banquets or other social functions.
Education
Associate - Video art and technology
Borough of Manhattan Community College
NY, NY12.2011
Skills
- Spanish speaking
- Knowledge of Computer skills with Microsoft word, emailing, typing and general browsing
- Baker
- Cook
- Team work ethics
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Instacart Shoppers
08.2023 - Current
Grocery/Deli Clerk
Morton Williams Supermarket
03.2020 - 07.2023
Driver
Johns gourmet food service
08.2018 - 10.2019
Assistant Manager
KOBEYAKI
04.2018 - 03.2019
Deli Clerk
New York Best Deli & Grill
02.2016 - 06.2018
Associate - Video art and technology
Borough of Manhattan Community College