Edwin Santana
Hazleton,PA
Summary
Results-driven professional with experience in manufacturing operations, team leadership, warehouse management, and continuous process improvement. Skilled in problem-solving, conflict resolution, and identifying opportunities to improve efficiency, safety, and productivity. Certified in forklift operation and forklift training, with strong mechanical expertise and the ability to collaborate across departments to achieve operational goals. Fluent in both English and Spanish, enabling effective communication and collaboration with diverse teams across all levels of the organization.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Aseptic Production Operator Lead
Niagara Bottling
Hazleton, USA
04.2023 - Current
- Lead daily aseptic production operations while ensuring compliance with safety, quality, and production standards.
- Collaborate with maintenance technicians, engineers, quality assurance, warehouse, and production teams to troubleshoot equipment issues, improve operational efficiency, and support continuous improvement initiatives.
- Proficient in troubleshooting production equipment across various areas, including fillers, blow molders, labelers, packers, and palletizers.
- Managed maintenance of production line, overseeing operation of all equipment (palletizers, carton makers, carton sealers, drop packers, injection, etc.)
- Train, mentor, and support new and existing team members on equipment operation, standard operating procedures, safety practices, and company policies.
- Train, mentor, and evaluate new and existing forklift operators on safe operating procedures, company policies, and safety standards.
- Skilled in identifying and resolving technical issues while working collaboratively with the maintenance team to ensure smooth production operations.
Carpenter Foreman
Self-employed
Hazleton, USA
04.2019 - Current
- Installed various windows, doors, trim and cabinetry while meeting job deadlines.
- Positioned and installed floor joists, trusses and rafters.
- Installed windows, doors, trim, and cabinetry, ensuring quality workmanship and adherence to project deadlines.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Positioned and installed floor joists, trusses, and rafters, contributing to structural integrity of projects.
- Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes, cracks and drywall.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Diagnosed electrical circuit issues and implemented corrective measures, enhancing safety and functionality of equipment.
Seasonal Warehouse Associate
American Eagle Outfitters, Inc
Hazleton, USA
11.2021 - 04.2022
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Maintained organized shelves, workstations, and pallet areas to ensure safety standards in work environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Picked and prepared daily shipments in controlled atmosphere warehouse, ensuring timely delivery to customers.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Collaborated with coworkers on special projects, enhancing skills while taking on additional responsibilities.
Head Barista/Bar Manager
Greats of Crafts
New York, USA
07.2019 - 10.2021
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Created effective schedules and resolved conflicts to maintain optimal staffing during peak hours.
- Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
- Interviewed, hired and trained employees on drinks preparation and proper use of coffee equipment.
- Nurtured relationships with customers to enhance loyalty and strengthen bar reputation.
- Managed physical demands of walking, standing, and carrying heavy items to maintain workflow.
- Organized and maintained stock levels to ensure availability of products.
- Coordinated with vendors and ordered supplies, including pastries, cups, coffee, milk, and other ingredients.
- Maintain updated records of daily, weekly and monthly revenues and expenses.
- Exercise stores daily deep cleaning that includes Cleaning and sanitizing work areas, utensils, equipment and seating areas including Restroom maintenance and cleaning.
Store Manager
Joe & The Juice
New York, USA
12.2017 - 04.2019
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer confidence through active listening and swift resolution of concerns and complaints.
- Assessing & following up on the full team's level of product quality, speed, customer dialogue & principles following the Juicer Assessment sheet.
- Tracked inventory and conducted physical counts to reduce loss.
Car Electronics Installer
Webster Custom Audio
Bronx, USA
03.2017 - 11.2017
- Installed sound systems, back-up cameras, radios, Bluetooth systems and car alarms.
- Efficiently removed seats, carpeting and panels to complete skilled installations and repairs.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Enhanced customer satisfaction by resolving issues with expert knowledge and friendly service.
- Disassembled vehicle interiors for thorough inspections and repairs. and being able to put them back together to original state.
Porter
Salcedo Construction
Bronx, USA
01.2016 - 03.2017
- Coordinated daily repair tasks for maintenance staff to ensure timely completion.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Intervened in routine maintenance tasks, such as fixing leaking pipes, painting, and repairing locks, to ensure functionality.
- Conducted basic maintenance and cleaning tasks, such as dusting and sanitizing, to uphold cleanliness standards.
- Delegate daily repair tasks to maintenance staff.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Maintained curb appeal by regularly walking property and grounds to collect trash and debris.
Education
Some College -
Borough of Manhattan Community College
New YorkHigh school diploma -
Skills
- Quality Control
- Regulatory Compliance
- Production Efficiency
- Process Optimization
- Warehouse Management
- Conflict Management
Languages
- English, Fluent
- Spanish, Fluent
Certification
- Forklift Certification
Timeline
Aseptic Production Operator Lead
Niagara Bottling
04.2023 - Current
Seasonal Warehouse Associate
American Eagle Outfitters, Inc
11.2021 - 04.2022
Head Barista/Bar Manager
Greats of Crafts
07.2019 - 10.2021
Carpenter Foreman
Self-employed
04.2019 - Current
Store Manager
Joe & The Juice
12.2017 - 04.2019
Car Electronics Installer
Webster Custom Audio
03.2017 - 11.2017
Porter
Salcedo Construction
01.2016 - 03.2017
Some College -
Borough of Manhattan Community College