Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
References
Timeline
Generic

Edwin Santiago

Chicago,IL

Summary

Dynamic Rail Operator with the Chicago Transit Authority, skilled in safety compliance and customer service. Excelled in enhancing customer satisfaction through effective problem resolution and team collaboration. Proven ability to operate equipment safely while engaging positively with passengers, ensuring a productive and enjoyable transit experience.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Rail Operator

Chicago Transit Authority, CTA
Chicago, IL
04.2008 - 12.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

John Adams High School
Miami, FL
07-2005

Skills

  • Safety compliance
  • Equipment operation
  • Customer service
  • Problem resolution
  • Team collaboration
  • Route planning

Affiliations

  • outdoorsman that loves working on just about anything.

Certification

  • asbestos certification

Languages

English
Native/ Bilingual
spanish
Native/ Bilingual

Accomplishments

Safety awards for train operation and customer service.

References

References available upon request.

Timeline

Rail Operator

Chicago Transit Authority, CTA
04.2008 - 12.2024

High School Diploma -

John Adams High School

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Edwin Santiago